Oral written skills

Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT

We are an important International Company that works in Real Estate Investments and we are looking for an ACCOUNTANT for our office based in Lisbon – Parque das Nações. Delsk was founded in Cologne, Germany in 2008. Over the years, Delsk has established its presence by partnering with over 750 enterprises across the globe. At present, we have an expansive portfolio of real estate and investment projects located in Portugal, Ireland, Cyprus, Malta, Spain, Greece, U.K., Germany, St. Kitts, and the United States. Registered in Hong Kong, Delsk now has offices in Ireland, Portugal, Spain, Cyprus, Greece, Thailand, Vietnam, Korea, and six locations across China. We have plans to expand into Japan, Russia, Singapore, Taiwan, and Australia in 2017.   As a platform for global cross-border asset allocation and investment services, not only are we devoted to introducing overseas investment projects to our investors, we hope to attract European investors into Asia and other regions as well. As a result, we are committed to being the channel between Asia and the world and be a catalyst amongst these exchanges.   Reporting to the Finance Supervisor, you will be responsible for the full operational treasury workflow.   Day to day Job Description:   Ensure daily operations are executed timely and accurately Monitoring balances and preparing payments Daily maintenance of bank reconciliations Daily maintenance and reconciliation of cash balance Book collections and payments in general ledger Preparation of bank reconciliations Assist in month-closing and year-end closing activities Prepare vendor and other payments Post wire transfers in the bank Assist the area in the automation and optimization of existing processes Implement new processes, driving efficiency Assist in other ad hoc tasks within the Treasury function (intercompany loans and transfers, cash/debt management, etc.) Preparation and analysis of Cash Flow Statements and other relevant reports Preparation of the treasury cash forecast, on a monthly basis     Profile:   Bachelors/ Masters degree in Management/Economics/Finance/Accounting Previous experience in similar functions (at least 2 years) Proficiency in Excel Fluency in Portuguese and English Ability to work with autonomy Detail-oriented with the ability to manage multiple initiatives simultaneously Excellent teamwork, communication, and documentation skills Exceptional writing proficiency and oral presentation skills Excellent listening and problem solving skills Passion for working in a fast-paced and multicultural environment Understand processes and improvement opportunities that lead to increased efficiency Ambitious & results driven   To apply please send your CV to: recruitment_portugal@delsk.com, with the name of the position you are applying for. 

JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net    

Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal    Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following:  • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel  We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes   Please forward your CV in English (Mandatory).    

Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com

VORTEX-CoLab is looking for a Software Research Engineers with a MSc in Computer Science or similar (Information Technology, Electrical Engineering, other) and who meet the following requirements: -With a keen interest in technology and science you will have between 2 to 5 years of experience in software design and development; -Fluency in objected-oriented languages and software architectures; -Good programming skills in C++ and/or Python -Javascript / node.js / React would be a plus -Problem solving and logical reasoning skills -Taste for data visualization / Human-Machine Interaction (HMI) -Good oral and written communication skills -A natural inclination to work on a collaborative environment, and the willingness to work on a broad variety of projects Bonus points for: -Awareness of programming for the use of sensors and actuators (Robotics perception / control) -A real thirst for knowledge and to stay ahead of the latest trends makes you an active curious and inventive thinker. You´re not afraid to try something new WHAT? As a Research Engineer at Vortex-CoLab you will work collaboratively with a cross-functional team of other engineers, researchers and product managers supporting initiatives that will define the next generation of embedded and real-time systems that are highly connected, with massive processing power and performing complex applications. As a member of the team you will drive future concepts and contribute to our innovation roadmap and prototype solutions. How you can expect to fill your days: -Participation in amazing and out-of-the-box Research and Development projects where you will be able to turn ideas into reality; -Pragmatic application of classic Perception algorithms and models to solve complex perception use cases; -Integration of driving simulation with network simulation, for building co-simulation environment for simulated V2X vehicles

Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy. The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals. If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.  Main Responsibilities Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting; Lead project partners management interfaces; Ensure engineering solutions quality and lead the problem solving; Lead and assist project managers in preparing technical proposals and delivery reports; Promote technological innovation that creates new products and solutions; Lead and model expected behaviours, setting performance expectations at a high level; Be a knowledge broker that facilitates organizational learning and continuous improvement; Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff. Technical Profile University degree in software engineering, computer science, information technology or a related field; Professional experience in IT Management of at least 3 years, and solid experience as software developer; Very good working knowledge of server architecture, cloud computing and network infrastructures; Good working knowledge of DevOps; Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus; Knowledge of cyber security; Fluent English, both written and oral. Behavioural Profile Driven by technical excellence; Focus on satisfying stakeholders; Innovative mindset, oriented towards the innovation of technological products and services; Strong decision-making skills; Good analysis, organization, and planning skills; Good communication skills and capacity of team motivation; Enjoy teamwork and continuous learning.  What We Offer Competitive salary framework and in accordance with demonstrated experience; Career evolution with intervention in ambitious and innovative technological projects; Integration in a young, dynamic and informal team; Health insurance; Remote Work Option (according to current policy); Other benefits in force in the company. Join Us: careers@knowledgebiz.pt

Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy.   The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals.   If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.   Main Responsibilities   Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting. Lead project partners management interfaces. Ensure engineering solutions quality and lead the problem solving. Lead and assist project managers in preparing technical proposals and delivery reports. Promote technological innovation that creates new products and solutions. Lead and model expected behaviours, setting performance expectations at a high level. Be a knowledge broker that facilitates organizational learning and continuous improvement. Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff.   Technical Profile   University degree in software engineering, computer science, information technology or a related field. Professional experience in IT Management of at least 3 years, and solid experience as software developer. Very good working knowledge of server architecture, cloud computing and network infrastructures. Good working knowledge of DevOps. Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus. Knowledge of cyber security. Fluent in Portuguese and English, both written and oral.   Behavioural Profile     Driven by technical excellence. Focus on satisfying stakeholders. Innovative mindset, oriented towards the innovation of technological products and services. Strong decision-making skills. Good analysis, organization, and planning skills. Good communication skills and capacity of team motivation. Enjoy teamwork and continuous learning.       What We Offer    Competitive salary framework and in accordance with demonstrated experience. Career evolution with intervention in ambitious and innovative technological projects. Integration in a young, dynamic, and informal team. Health insurance. Remote Work Option (according to current policy). Other benefits in force in the company.       Join Us: careers@knowledgebiz.pt

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

Human Resources Payroll Consultant (HRIS) Location:b'/xc2/xa0'Carnaxide, Lisbon, Portugal, Occupation:b'/xc2/xa0'Full time Min. Experience:b'/xc2/xa0'2 years What do we need?b'/xc2/xa0' Unikb'/xe2/x80/x99's Operations team is looking for a highly motivated individual who is passionate about our mission and is skilled in Human Resources management, Payroll, operational improvement, and analytics. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients.b'/xc2/xa0' Job opening:b'/xc2/xa0'(Junior, Mid-level or Specialist). Two Open positions. Who We Are: Unikystem is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information. We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow. In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees. Roles and responsibilities: b'/xe2/x80/xa2' Process Payroll for Customers; b'/xe2/x80/xa2' Deliver Human Resources Management activities (HRIS), from on-boarding to off-boarding, including all legal requirements; b'/xe2/x80/xa2' Setup and develop HR processes, policies and tools according to the business needs; b'/xe2/x80/xa2' Provide functional support, collaborating with project team in the implementation of HR systems; b'/xe2/x80/xa2' Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; b'/xe2/x80/xa2' Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency and cut costs are all important. b'/xe2/x80/xa2' Maintain current knowledge of important improvements and patterns of inefficient distributed team working practices, as well as how they may affect and improve ways of working. Required Skills and Experience: b'/xe2/x80/xa2' Being a big fan of fast-paced situations where things are always changing; b'/xe2/x80/xa2' Having an experienced backgroundb'/xc2/xa0'with technology;b'/xc2/xa0' b'/xe2/x80/xa2' Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese; b'/xe2/x80/xa2' Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Please apply by email to: recruit@uniksystem.com or https://www.uniksystem.com/careers/human-resources-payroll-consultant-hris/ As a Candidate youb'/xc2/xb4've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.

Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits:   What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees   Join us as a German speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written German skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week including Saturdays availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;

Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou!   Job description Join our team as a skilled Dutch Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees Join us as a Dutch speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Dutch every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Dutch skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;

Parli italiano e vuoi dimostrare il tuo super talento? Allora questo b'/xc3/xa8' il lavoro giusto per voi! b'/xc2/xa0' Eurofirms is a Human Resources company where people are the center of everything. We act on a framework of transparency, responsibility, and respect. Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies. b'/xc2/xa0' Job description Join our team as a skilled Italian b'/xc2/xa0'Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: b'/xc2/xa0' What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees b'/xc2/xa0' Join us as a Italian b'/xc2/xa0'speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Italian b'/xc2/xa0'every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto b'/xc2/xa0' Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Italian skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 06:00 and up to 19:00; b'/xc2/xa0' Eurofirms Trabalho Temporb'/xc3/xa1'rio Lda. Alvarb'/xc3/xa1' nb'/xc2/xba' 712/13 de 17 de Julho

A bilingual personal secretary is needed, with fluent oral and written English and Portuguese languages. Law, Environment, and Environmental Law knowledge is desired. Excellent skills for research on various topics on the internet (including academic research) and good command of Apple tools (e.g. installing programs, updates) and Microsoft Office (Excel, Word, PowerPoint). Ability to perform different sorts of tasks: writing emails for national and international companies and banks; contact and solve daily problems with telecommunication service providers, health insurance, auto-insurance; capacity for comparative evaluation for ordering different types of technical services and assistances; as well as supervision of the quality of these contracted services and projects (ex: equipments maintenance, general housing repairs and refurbishing). Good knowledge of hotel management and hotel and airline tickets booking. Schedule management. Good notions of accounting and administration; excellent ability to arrange files, invoices and receipts. Proactive and dynamic posture, good negotiation skills, perseverance, practicality, diplomacy, and, above all, excellent ethical principles, honesty, responsibility, loyalty and discretion.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.