Operations team for

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Operations Manager to ensure our products' smooth-running, services' deployment and customer satisfaction. What you'll be doing: We're looking for a leader at the intersection of Operations, Leadership and Product. This person will be in charge of the company's deployments of computer vision technology in retail stores. We seek a professional with a broad skill set to take on responsibility for this array of areas, develop processes for delivering them, install the hardware at client sites and build out the team as the company grows its base in pair with the Deployment Manager, CTO and CEO. Leadership Build and lead a team of field logistics and installation professionals; Find, retain and manage top-grade contractors/suppliers across the geographies we operate; Frequently assume a general contractor role by independently solving problems in the field. Client Management Build the customer engagement playbooks; Relationship management with retailers; Ownership of expectations; working with account management so that we under-promise and over-deliver. Project Management Build the Store deployment Playbooks; Orchestration of processes and operational chronograms across organizations; Document and regularly update best practices for field operations; Create the training of new field operations recruits; Ownership of success. Supply Chain Management Negotiate prices and manage delivery timelines; Components: electronic, mechanical, system; Services: manufacturing, assembly & test, construction; Travel (20% >). About you: Excellent time management and organizational skills; 2/3+ years of relevant leadership experience in a reputable company/startup; 2+ years of relevant experience of Kaizen methodology is a strong plus; 2+ years of experience in B2B operations, in deploying hardware and software solutions; Fluent in business English. French, Spanish, Portuguese or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063007-operations-manager

3D Modelling Studio – We’re Hiring 3D Modelling Studio – Position Open: Operations Manager Position: Operations Manager   We are an early-stage SaaS startup with a fresh Minimum Viable Product! CLEVER-Volume is a unique solution to estimate waste in logistic facilities. It’s automatic & green & scalable. You can read more here: https://www.zdnet.com/article/how-this-startup-is-using-laser-mapping-to-tackle-marine-waste/   CLEVER-Volume team is seeking an operations manager to maximize our startup’s operating capabilities, oversee our business strategy and guarantee our scalability. …. And yes, the position includes doing odd jobs, answering random questions, taking on small projects that don’t fall to any particular domain, and countless tasks that don’t seem pressing when taken in isolation, but when added up are essential to CLEVER-Volume!   Main Responsibilities  Designing a business strategy Defining product implementation strategies Management of supply chain Identifying performance improvement strategies Employing strategies to ensure company’s growth Shaping the marketing initiative   Requirements A Bachelor’s degree in engineering (or the equivalent experience) with an MBA or, A degree in business administration (or a related field), with a postgraduation or experience in Tech. fields At least 3 years of experience in operations or project management. Proven track record of operational excellence. Excellent communication skills. Works autonomously, balances multiple initiatives running in parallel, and proactively solves problems. Meticulous attention to detail. Being awesome!   Location Lisbon, Portugal   If you think you fit the challenge, drop us an email at contact@3dmodelling.eu demonstrating how you fulfill the above requirements and detailing why you’re the best for this position.

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. bout the job role: As a Team Leader, you will be responsible for all team projects and initiatives. The right person for this role is enthusiastic about supervising and leading a team of customer advisors to provide excellent service. As a Team Leader, you will: Supervise, monitor, and develop a team of Customer Advisors. Closely monitor the SLAs and KPIs of the project. Guarantee the continuous monitoring and improvement of the KPI's project by identifying performance gaps, analyzing root causes, and developing strategies to improve the results of the team. Lead a team to success by creating an inspiring customer service environment focused on quality and achieving high-level performance. Create an inspiring team environment with an open communication culture Have a unique opportunity to start working in a consolidated market where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions. We are looking for: Proficient in French, German or Nordic (C1/C2) Fluency in English (B2) At least on 1 year of previous experience in Team Management (mandatory) In-depth knowledge of performance metrics (KPIs) Good IT skills, especially in MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills For non-EU residents, it is mandatory to have a valid work permit.

You come with:   Ability to learn quickly. Pro-active, self-starter and ambitious;  C1 – C2 level of English;  Easily adaptable to new circumstances, technologies, and procedures;  Well-organized and able to handle administrative tasks efficiently;  At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry);  Ready to work on a shift rotating schedule including the weekends and national holidays.  Your day in Conectys:  You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports;  You will manage day to day operational interactions with the client;  You will coordinate day-to-day activities to meet or exceed Service Level Agreements;  You will report on the overall performance of the team and suggest possible areas of improvement;  You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring;  You will define and organize processes and use of tools;  You will define and manage the tasks, roles, and responsibilities of the customer teams.  We have for you:  Working on an international project;  Base Salary + performance bonus + Health insurance +  Meal Allowance + Laptop;  No need to worry with “back to the office date” it won’t be that soon;  Recurrent Training Sessions;  Young & multicultural environment;  Fast-growing company with international career opportunities;  Innovative HR culture with dedicated HRBP.   

Sales and Operations Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Sales and Operations Trainee in Athlon Portugal. We are with in Athlon. Getting you there.   Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the world of sales and operations. You can do this as a Sales and Operations Trainee: Commercial support Contact sales team, suppliers and colleagues from other departments Preparation of commercial proposals Prepare sales and accounting documentation Support the organization and prepare information for the processing of correspondence and archiving Support the post-sales team   Let’s talk Athlon  Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “If you like to be in a dynamic environment, work with people from around the world and want to know more about the growing renting market, this opportunity is for you!”     - Sara Menas (Inside Sales)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales and Operations Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your customer focus. You also have the drive to multitask functions. In addition, you have: Excel advance level Advance level of English Management school education   Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this. In addition to being able to count on developing yourself as a Sales and Operations Trainee, you can also count on: Scholarship of €960 gross monthly Flexibility and hybrid work model   Route to your new job    So Sales and Operations Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? After this date, this vacancy is closed.    Your application procedure looks like this: We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.  

Estamos à procura de Internal Operations Developer Trainees, com vontade de aprender e capacidade de análise e de gestão de prioridades.   Nesta função podes juntar-te à nossa Internal Operations Team ou à nossa GO Provisioning Team. Estas são equipas dedicadas à automatização de processos nos nossos produtos espetaculares, PHC CS e PHC GO, trabalham com clientes internos e externos e orgulham-se de entregar sempre as soluções mais espetaculares para os problemas apresentados.   Responsabilidades Analisar, propor e desenvolver as melhores soluções de gestão Avaliar a prioridade e esforço inerente a cada desenvolvimento Implementar de acordo com boas práticas Garantir a qualidade dos seus desenvolvimentos   Requisitos Licenciatura em Informática de Gestão ou áreas similares Conhecimentos de VB.net ou C#, HTML5, CSS, JQuery e JavaScript Conhecimentos de Microsoft SQL Server Capacidade de análise para soluções de software Velocidade no controlo da gestão do tempo, prioridades e timings   Não deixes que a síndrome de impostor te impeça de concorreres ao teu trabalho de sonho. Se não cumpres todos os requisitos, mas achas que tens o que é preciso para te juntares à equipa, candidata-te e explica-nos porquê.   Candidata-te através do link: https://bit.ly/3aRWF1l   Sobre a PHC Software Somos a PHC Software. Também conhecidos por criadores de software espetacular que acelera o negócio das empresas. E tudo começa em better management for happier people, porque trabalhar na PHC é participar na sua criação e a responsabilidade também é tua, já que foram as pessoas da PHC que criaram aquela que é hoje uma empresa líder no desenvolvimento de software de gestão: uma empresa global, presente em três continentes, com mais de 159.000 utilizadores em todo o mundo. Se ainda te questionas sobre se este é sítio certo para ti, lembra-te que tudo na vida é uma atitude, e a nossa é baseada em três ideias fundamentais: Adapt & Grow, Cool But Pro e Make an Impact. Se também é a tua, de que estás à espera?   Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações.

Estamos à procura de um/a Internal Operations Developer Trainee, com vontade de aprender e capacidade de análise e de gestão de prioridades.   Nesta função podes juntar-te à nossa Internal Operations Team ou à nossa GO Provisioning Team. Estas são equipas dedicadas à automatização de processos nos nossos produtos espetaculares, PHC CS e PHC GO, trabalham com clientes internos e externos e orgulham-se de entregar sempre as soluções mais espetaculares para os problemas apresentados.   Responsabilidades Analisar, propor e desenvolver as melhores soluções de gestão Avaliar a prioridade e esforço inerente a cada desenvolvimento Implementar de acordo com boas práticas Garantir a qualidade dos seus desenvolvimentos   Requisitos Licenciatura em Informática de Gestão ou áreas similares Conhecimentos de VB.net ou C#, HTML5, CSS, JQuery e JavaScript Conhecimentos de Microsoft SQL Server Capacidade de análise para soluções de software Velocidade no controlo da gestão do tempo, prioridades e timings   Não deixes que a síndrome de impostor te impeça de concorreres ao teu trabalho de sonho. Se não cumpres todos os requisitos, mas achas que tens o que é preciso para te juntares à equipa, candidata-te e explica-nos porquê.   Candidata-te através do link: https://bit.ly/3aRWF1l   Sobre a PHC Software Somos a PHC Software. Também conhecidos por criadores de software espetacular que acelera o negócio das empresas. E tudo começa em better management for happier people, porque trabalhar na PHC é participar na sua criação e a responsabilidade também é tua, já que foram as pessoas da PHC que criaram aquela que é hoje uma empresa líder no desenvolvimento de software de gestão: uma empresa global, presente em três continentes, com mais de 159.000 utilizadores em todo o mundo. Se ainda te questionas sobre se este é sítio certo para ti, lembra-te que tudo na vida é uma atitude, e a nossa é baseada em três ideias fundamentais: Adapt & Grow, Cool But Pro e Make an Impact. Se também é a tua, de que estás à espera?   Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações.  

Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal    Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following:  • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel  We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes   Please forward your CV in English (Mandatory).    

JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net    

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

We are looking for friendly, enthusiastic, hard-working and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Front Desk Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes Helping with pre and post tour/rental process Basic care of Bike and Accessories   Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License Full Time & Long Term Position

Front Desk & Daily Operations - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role The team leader will lead, monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization. d Main Responsibilities As a Team Leader, you will Collect and share employee feedback with the management Collect, analyze, validate and compare data regularly (weekly, monthly, depending on needs) Perform feedback sessions and implement corrective measures if applicable Inform and tutor the team about process changes and new procedures Collect and manage data for the Service Delivery attainment report Assess the team capabilities vs. the workload Ensure that all SLAs and KPIs are met and that all team members receive proper training on the business needs Assure for all team members proper visibility and understanding of performance results (team and individual) Be part of interviews and reporting interviews with SDM’s/Ops Manager We are looking for Relevant University Degree (Finance, Accounting, Economics or similar) Management experience in BPO/Outsourcing environment Excellent command of English (C1) Second Language counts as a plus Ability to work independently or with minimum supervision. Send an email to [email protected] if you are interested in

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!