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Porto-Porto (Porto)
We are looking for a full-time Key Account Manager to join our team in Porto. Responsibilities: Building and maintaining strong, long-lasting customer relationships; Serve as the lead point of contact for all customer account management matters; Ensure the timely and successful delivery of our solutions according to customer needs and objectives; Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Requirements: Proven work experience as Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role; Previous proven experience in interior design/ decoration; Ability to communicate, present and influence key stakeholders at all levels of an organization; Excellent listening, negotiation and presentation abilities; Experience delivering client-focused solutions to customer needs; Proven ability to juggle multiple clients at a time, while maintaining sharp attention to detail; Strong verbal and written communication skills. Skills we highly value: Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel); BA/BS degree in Business Administration, Sales or relevant field; Fluency in English. Please send the application to recrutamentonumero@gmail.com
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Lisboa-Lisboa (Lisboa)
SAP Administrator Role Location: Lisbon, Portugal Working Hours: 08:00am – 17:00pm Reporting to: Operations Director based in Czech Republic   Key Responsibilities: The key role of the SAP Administrator is: 1)           Raising a job in SAP to enable ASL systems to pay suppliers and raise invoices 2)           Keeping an up to date record so ASL can reconcile orders for month end The role is key in processing orders into the local SAP system and enabling the account to report and invoice transactions. As such the role is a pivotal role to the functioning of the account. To update SAP numbers into the ASL Production System where they are missing Work with an International account management team to process orders into local SAP system Ensure the SAP tracker is completed at the end of each business day Provide end of week summary to management of activity   Key Skills: Knowledge of SAP process MS Office – proficient Technology compliant English language – business proficient Ability to work with a fast paced account
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Coimbra-Coimbra (Coimbra)
We are seeking an Estimation and Tendering Manager that share our passion for a sustainable world and has strong knowledge about Energy Efficiency solutions. If you want to lead the commercialization and deployment of novel technology solutions addressing climate change and want to experience working in the fields of Energy Transition, Energy Flexibility, Energy Communities, Energy Markets, VPP, DSM, Demand Response and Smart Grids this opportunity is for you.   Key Responsibilities Studies, analyses and evaluates tender documents from a business and technical point of view in order to identify key differentiation and risk factors; Clarification of bid conditions and management of the tender preparation; Contribution in cost and price calculations; Coordination of tender reviews and deadlines and adjust them to the frameworks given by the customers; Work in a team with Business Developers and Solutions Designers, in order to find the best solution for each proposal; Review and propose new business models to guarantee proposal success; Keep liaison with Project Managers for the on-site actual execution of projects and lessons learned to be able to prepare future competitive tenders; Create standard processes and tools to develop reusable solutions in order to improve tendering productivity; Continuously update proposal KPIs database.   Additional Information Job Location: Coimbra Position Type: Full-time We offer the integration in a dynamic work environment that values career and knowledge growth and a competitive remuneration package.   Qualifications and requirements BSc or MSc on Engineering, preferably Electrical or Mechanical. Business education or training would be valued; Minimum of 2 years of experience in a similar industry, preferably energy sector; Strong time-management and organizational skills; Ability to coordinate several tasks at the same time; Well-developed negotiation skills; Must have excellent written/ verbal communication skills in English, other language is a plus.   Please reply to hr@vps.energy with ref. BD_E&T2020 in the subject
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Porto-Porto (Porto)
About Improve Improve International is the world’s leading independent provider of post-graduate veterinary training. Operating in 8 countries across Europe and the US, Improve provides high-quality training both online and in the classroom. We have recently completed a management buy-out for the Benchmark group and are now embarking on an ambitious growth plan. To help us deliver on this plan, we are looking to high-quality individuals to join the team who are ambitious and want to make a difference.   Job Purpose Reporting to the group CFO, this role has two distinct elements: Firstly, this role will be responsible for overseeing and rapidly improving our European accounting operations and working with the UK team to implement standardized ways of working across the group. Secondly, this role will take the lead on Financial planning and analysis for the whole group, supported by the rest of the team.   Key Responsibilities Rapidly move inhouse currently outsourced finance operations Work with UK team to develop standardised processes and ways of working. Implement this for European accounting function Implementation of new finance and billing systems Ownership of all tax, statuatory reporting and compliance for European entities Ownership of group FP&A processes and systems including all budgeting and forecasting Work with CFO to provide the Board and management team first class insight and KPIs on business performance, looking both forward and backwards. Build rolling cashflow forecasting at a group level and work with the business to build processes that help keep it up to date and accurate Line management of a small team Focus on continuous improvement of all processes Business partnering of Group Operations Director, providing decision support and analysis to support growth   Qualifications and experience Qualified accountant Experience in a similar role, having industry knowledge is advantageous Experience managing teams and strong stakeholder and commercial manager experience Previous experience managing a finance team Strong Excel skills Proficient in finance systems Strong understanding of business insight and KPIs   Personal attributes/characteristics Fluent written and verbal English (mandatory) Excellent organisational skills and ability to work under pressure and to agreed deadlines High attention to detail and experience working in fast paced dynamic environments Excellent communication and interpersonal skills, key business partner Previous experience managing a finance team Can-do, positive and proactive attitude Self-starter and self-sufficient Empathetic people leader    What we offer Competative market-rate salary Participation in group bonus scheme Opportunity for progression in dynamic, growth business   How to apply Please send your CV and covering letter in English expliaining your suitability for this role, to recruitment@mail.improveinternational.com with the title of this role in the subject line The closing date for applications is Friday 8th January, 2021 Please note, that due to current resource contraints we will only be able to reply to those candidates who progress to an interview.
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an experienced Senior AI Engineer to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. Remote working in the mid-term is a possibility. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members - ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices - ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English). ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: strong knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus Excellent understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (excellence in at least one of these is highly desirable). Extremely strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assumer esponsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!    
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of  Artificial Intelligence  to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is  certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness.  The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and  expand the usage of Deep Learning technology  in our products and address new pathologies from retinal images.  In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an AI Engineer to join the AI team. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.  Remote working in the mid-term is a possibility.   KEY RESPONSIBILITIES AND EXPERIENCE Knowledge of Artificial Intelligence(specifically Machine Learning and with a huge focus on Deep Learning) using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Ability to analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS  University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge.  Minimum of 2-3 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: good knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus. Good understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Good understanding of Deep Learning. Strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (strong in at least one of these is highly desirable). Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus.   --- Are you ambitious? Can you cope with pressure? Would you like to work with state-of-the-art AI/computer vision technology?  If your answer is yes to these questions, get in touch! We would be pleased to meet you.  
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Lisboa-Lisboa (Lisboa)
Company Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Job requirements Job Summary: We are seeking an experienced Integration Manager to join our product team. The Integration Manager will be responsible for managing the integration of third-party applications with our platform, as well as managing projects where we integrate with other partners. They will work closely with technical teams, business partners, and customers to ensure seamless integration of our solutions. The ideal candidate should be communicative, highly organized, and able to manage multiple projects and priorities. Key Responsibilities: Manage the end-to-end integration process for third-party systems and applications, from initial scoping to final delivery Manage projects where we integrate with other partners, including scoping, planning, execution, and delivery Work closely with technical teams, business partners, and customers to understand integration requirements and identify technical solutions Develop and maintain project plans, timelines, and status reports Facilitate communication and collaboration between technical teams, business partners, and customers throughout the integration process Manage risks and issues related to integrations and escalate as needed Ensure that integrations are delivered on time and to a high standard of quality Monitor and report on the performance of integrations post-delivery Continuously improve integration processes and tools to drive efficiency and quality Requirements: Bachelor's degree in a relevant field such as Information Systems, Business Administration, or equivalent experience 3+ years of experience working in a technology-related field, with a focus on project management or business analysis Excellent communication skills, both verbal and written Highly organized with the ability to manage multiple projects and priorities Ability to work collaboratively with technical teams, business partners, and customers Strong problem-solving and analytical skills Does it sound like the job for you?  Great! Please apply below and let us know why you believe you're the perfect fit for the role:)
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Porto-Porto (Porto)
Job Description We are seeking a detail-oriented and responsible Content Moderator to join our dynamic team. As a Content Moderator, you will play a crucial role in maintaining a positive online environment for our users across various social media platforms. You will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines and values. b'/xc2/xa0' Profile needed High proficiency in German language (C1) + English B2 Responsible, reliable and available for rotation shifts High level of resilience to sensitive content Proactive to participate in b'/xe2/x80/x9c'roundtableb'/xe2/x80/x9d' sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions. High level of capacity to keep up with client updates regarding workflows/policies (a b'/xe2/x80/x9c'fast learnerb'/xe2/x80/x9d') b'/xc2/xa0' Key responsibilities Review and moderate user-generated content on social media platforms. Enforce community guidelines and company policies consistently. Identify and report inappropriate, harmful, or offensive content. Respond to user inquiries and concerns regarding content moderation Investigate, document, and follow up on European removal requests and correspondence within the market queues/workflows b'/xc2/xa0' What is offered Permanent contract with the client Market - leading salary (paid in 14 months) Language bonus Relocation package Daily wellness treatments Performance bonus b'/xc2/xa0' Start date: December 2023
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative, strategic thinking, and highly driven Director of Revenue Growth to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization processes and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued financial success of the company; Craft thorough presentations and proposals for prospective merchants; Building and sharing knowledge on competition, our product, the retail industry etc. About you: 5+ years of enterprise leadership experience ideally in retail or deep technology; Fluent in business English, and French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask; Are a strong proactive communicator who has experience building presentations and sales materials from scratch; Are a business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; Strong executive presence - experience and comfort level working with C-level executives; A solid network of potential prospects or partners across Europe would be preferable; Tech-savvy, with a real passion for Technology; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Highly organized and able to prioritize shifting workloads and responsibilities effectively Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/997469-head-of-revenue-growth
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Espanha (Porto)
We are Plexus Tech, a technology company specializing in IT services and products, was founded on the talent and capabilities of our teams. A team of 2,500 professionals developing technology products and services that make life better for people, companies and institutions. Based on a model of proximity, speed and flexibility. Among our main international clients are practically all the companies on the Madrid stock exchange, but also some companies listed on the American stock exchanges, as well as large e-commerce companies, tour operators, airlines and financial entities. We are increasing our team to become part of an important International Telecommunications Operator. Do you accept the challenge to work with the market's leading technologies? Then join the Plexus Tech family! If you want to progress and face new challenges, this is the opportunity. Senior Cloud Identity Engineer will work together inside the cloud platform team on the development and improvement of the platforms in our Cloud and Kubernetes providers and in the analysis of new capabilities or functionalities that our consumers may require focused on secrets and identity management tools and governance. Working together with the rest of the platform teams and the product agile teams, providing them the automations and standardizations necessary to consume our services in a homogeneous and independent way. Our Cloud Identity Engineer specialist must have extensive experience in highly demanding architectures on cloud environments mainly AWS, secrets and identity management tools, automation experience, infrastructure as code, K8s platforms administration and small application development over k8s experience.   Job responsibilities: Technically evolve our Cloud platforms to provide the best product experience.  Evolution and maintenance of the K8s platform.  Design, maintain and improve the IAC modules that our clients will use.  Participate in the definition of new solutions and technological platforms.  Assist and advise product teams in far-reaching technological changes.  Identify possibilities for improvement and / or automation of internal processes.  Define and development of the identity management platform  Ensure the stability of the platform  Be part of the 24x7 guard team     Required knowledge:  Experience with cloud computing platforms AWS, container services.  Experience in IAC tools.   Expertise on Terraform.  Knowledge of security best practices in hardening and protecting cloud/on-prem environments, networks, servers, endpoints, applications, and databases.  Experience in configuration and deployment management tools. Especially Ansible  Understand and manage SSH key management creating platforms, policies and safes within HashiCorp Vault or secrets management.  Expertise with governance and managing secret standards and auto-rotation of keys/credentials are implemented and operating effectively.  Experience with monitoring/logging IAM services, including applications and systems, and resolve or escalation issues as and when required.  Expertise with IAM and secrets/key integration technologies and process flows for user lifecycle management.  Knowledge of development tools and continuous integration. Jenkins, Git  Deep knowledge of Cloud architecture and best practices.  Python application development knowledge  Experience in Linux systems administration  Fluent English   Desirable knowledge:  Technical reference and leadership abilities  Strong technical, logical, analytical and problem-solving skills  Team player with an agile mind-set  Able to work under pressure and with shifting priorities  What we offer: Integration in a solid company, recognised at i
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Lisboa-Lisboa (Lisboa)
Netplan mobile Ltd is one of the leading service providers to mobile telecommunications companies, based in the UK and specialised in mobile network measurement and optimization.  During this difficult and challenging time, it is essential to have access to a stable and reliable mobile network. For this reason, you are called to perform a key job for which you will have written permission to go and legally work on the road. Your health and safety is our priority: you will be all the time in the car alone and therefore without risks. Our team will work with you remotely. We are urgently looking for a local English-speaking RF Engineer for a Mobile Network Test project in Lisbon, Portugal.    Responsibilities: Responsible for conducting drive test activities and collecting data making sure tasks to be complete on time Coordinating with senior engineers and other members of the project team daily to ensure data integrity and proper data transfer Mapping drive routes  Proving troubleshooting in case of issues with the IT system Coordinating with the client's requirement Requirements: Full clean driving licence and excellent driving skills Able to communicate in English IT hardware and software proficiency. Preferably resident in Lisbon, you may be a local self-employed, contractor or holder of a UK national insurance. If you don’t have accommodation in Lisbon, we can provide it but this will reflect on the compensation. Preferably with your own car: we’ll pay you a car allowance fee and refund the fuel. If you don’t have your own car, we can provide it. Flexibility, attention to details, accuracy, communication skills, teamwork, and problem-solving orientation.  Contractor fee/salary is EUR 2000-3000 gross, and it depends on your experience. If you are interested and you think you are suitable for this role, please send us your cv today. 
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems.     Join Barix, a globally recognized technology provider in the Audio over IP space.     Barix AG is looking for an Audio HW Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio HW design field, preferably in professional audio devices.   Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world.   As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach.    Your responsibilities   Development of HW designs for boards carrying high quality audio signals Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging existing solutions   Professional Qualifications Required to Succeed   University degree in electronic and telecommunications engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read, correct and re-design HW schematics and PCB layouts Mastery in at least one of the following fields: Power, digital and analog grounding Deep understanding of analog systems Audio signal processing and amplification Audio codecs Very advantageous previous experience in at least one of these areas: Half/Full-duplex systems Balanced/Unbalanced audio signal processing Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with HW design tools (e.g. Eagle, Altium, etc.) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluency in English   What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years 
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems. Join Barix, a globally recognized technology provider in the Audio over IP space. Barix AG is looking for a Linux Audio Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio processing field, preferably in Linux embedded devices. Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world. As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach.   Your responsibilities Development of Audio-over-IP applications for broadcast, paging and retail markets Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging solutions   Professional Qualifications Required to Succeed University degree in computer science, telecommunications or electrical engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read HW design schematics and PCB layouts Bootloader, Linux Kernel and codec driver patching abilities Excellent knowledge of C/C++ programming languages on embedded systems Scripting mastery in Python, bash and ideally LUA Deep understanding of TCP/IP, RTP and SIP protocols Previous experience in audio processing in real-time applications Practical knowledge of encoding and decoding algorithms ALSA framework configuration skills Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with source code management tools (e.g. BitBucket) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluent in English What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years
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