Competitive salary relocation allowance

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

Our client is looking for an Italian or Spanish Video Content Analyst to join their growing Team in Lisbon – Portugal. Do you love social media? Are you a fan of vlogging or constantly looking to videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for the world’s best loved video-sharing website. Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making? Apply now, start your career supporting this exciting team. Day-to-day responsibilities: - Review user reports regarding website content - Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner - Make well-balanced decisions and help resolve inquiries to defined policies and procedures - Use market specific knowledge and insights to spot and scope solutions to improve the support of user community - Review sensitive content, sometimes involving graphic or disturbing subject matter Your profile: - Fluency in Italian or Spanish (at least C1 level, ideally native) - B2 level of English - Availability to work in 3 shifts, 7 days a week (24/7 availability) - Excellent communication (verbal and written) and interpersonal skills - Quick learner and adaptable to learn new processes, concepts, and skills - Excellent organizational and time management skills - Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard - Have a neutral mindset to alternative video content that needs classification We offer: - Pleasant and inspiring working atmosphere - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation - Professional development and clear career path - New office facilities in a convenient location in Lisbon - Training & development opportunities - Competitive salary & relocation allowance and assistance - Free fruit, coffee, tea and water and a lot more!

French|Italian|German Speakers – Customer Care Agent Specialist Are you a native Spanish, German or Italian Speaker? Do you have some experience in Customer support/Customer care/Technical customer support? What we need Native Italian /German/French Proficient in english What we offer: Work from the office Meal allowance Transportation allowance Competitive salary Relocation package when necessary Need more info? What are you waiting for??? Send your CV to andre@kulturetalent.com and i’ll follow up with you

Location: Lisbon Our client is one of the most popular airlines with a network of connections all over Europe. It offers its services in the field of air connections as well as additional services such as hotel or car booking. Due to the easing of restrictions, the interest in our services is growing very much, so we are looking for new German-speaking members of our team in Lisbon! It can be just you! – by joining our team you will be responsible for servicing customers interested in purchasing airline tickets or additional services via social media chat and email. What do we expect? You are native German You speak well English – at least B2 level You are ready for relocation to Lisbon or you already live there You are customer oriented and enjoy contact with people What do we offer? Possible start date: 30.06 Fixed-term Portuguese contract with the possibility of extension Fully remote recruitment process Work shifts: Monday – Friday 7:30am – 5:30pm Work form home in Lisbon area (during the pandemic time), after the situation is back to normal you are welcome in our modern office in the center of Lisbon! Competitive salary and remuneration system: 1000€ gross salary per month paid 14 times per year (or 1158€ paid 12x) -optional up to 100€ performance bonus extra bonus 125€ meal allowance approx. 150€ net p/m Relocation package: flight Ticket Reimbursement & possibility of renting a company apartment Complete, tailor-made paid training What are your responsibilities? Supporting the airline’s customers by social media chat and e-mail Being the point of connection between the airline and the suppliers: Informations, Support, Complaints Prepare, maintain, and review purchasing files, reports and price lists Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken We require the EU citizenship or the residence permit in Portugal Are you interested in new adventure in the city where people spend their holidays? Apply with your CV: office@prorekruter.com  

German Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient German Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement Meal allowance Transportation allowance Competitive salary package For more information contact andre@kulturetalent.com

Dutch Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient Dutch Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement if required Meal allowance Competitive salary package For more information contact andre@kulturetalent.com

French Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient French Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement if required Meal allowance Competitive salary package For more information contact andre@kulturetalent.com

About us Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Management Controller, you will be responsible for Support regular business analysis and allow monitoring of the operational and financial activity of Webhelp operations in Portugal. Business reviews for main clients Support the controlling tasks of Capex, Housing & Recruitment costs Support Senior Management Controller on the business/financial estimations processes (Budget and others) Internal audit of the most relevant processes/departments Monitorization of indirect wages costs evolution through a monthly report Support accounting team on the monthly closing process when needed Support the accounting team on statutory audit Ad-hoc analysis We are looking for: Proficient English or Portuguese (C1/C2) Bachelor's or master's degree in Business Administration, Corporate Finance, Accounting, or related field. Minimum 2 years audit experience in a dynamic work environment Previous experience with management accounting is a plus; Proficiency in Excel Strong analytical and technical skills Delivery skills, problem solver Excellent attention to detail and accuracy Capacity to adapt to a fast-changing environment Experience with Workday and Power BI is a plus; Critical reasoning skills; Good knowledge of accounting processes. We offer you: Competitive salary (14 monthly payments per year) Meal allowance paid in voucher card (7,23€ net per working day) Transportation allowance Performance-based bonus Apply here https://bit.ly/3Exk8T9 or send an email to [email protected]

French-speaking email Advisor for leading online bank in Lisbon Fixed-term Full-time    Are you looking to start a career in finance and move to Lisbon?  We are in search of  French-speakers to join a brokerage project and provide high-quality customer support. Empower your technical skills while gaining a privileged know-how of the digital stock market!     French-speaking Customer Advisor (Lisbon Back Office)   About the Company:   Work for a pioneer and leader in online banking, brokerage and financial information. Focusing on simplicity, efficiency, security and low costs, this French firm was ranked the least expensive bank for the eleventh year in a row. They provide banking and investment products in an innovative way to more than 1.7 million customers.   Your Profile:   - You are proficient in French - Great communication and interpersonal skills - Formal and diplomatic personality - Great time management  - You are an EU resident, or you have a valid work permit - Experience in technical troubleshooting is a plus, but not required!   Your Responsibilities:   - Provide excellent customer support for French-speaking clients, deliver relevant solutions about banking inquiries, primarily through email  - Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures - Create and update records and databases with personnel, financial and other data - Perform other tasks related to the banking activity, according to the needs of the project   What is in it for you?   - Competitive salary (14 monthly payments per year) - Performance bonus - 6 months fixed-term contract - Full-time position (Monday to Saturday) - Health insurance (after 6 months contract) - Initial training to learn all the banking concepts and inner workings of the project - Work in a modern office with an international atmosphere  - Intercompany mobility - Relocation package (only for candidates coming from abroad)  - Shared accommodation  - Flight reimbursement (after 6 months)   Work for an international brand ranked the best in Customer Relations in the banking sector. If it sounds like you, apply now! Move to sunny Lisbon and work in your language!

Are you a gamer? Do you like the game industry? If your answer is Yes, then start working with us! Kelly Services is currently recruiting Gaming Support agents (m/f), with fluency in French, for a client situated in Lisbon. As Gaming Support (m/f), you will be responsible for consistently provide solutions to consumers and deliver them an exceptional customer experience with every interaction in specified native or near-native language by webmail. You will also have the responsibility to act with autonomy and creativity to delight and astound customers with knowledge and passion for our client’s products. Also, and you will consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to our client.   Profile: - Native or fluency in French, with a good level of spoken and written English (mandatory); - Feel passionate about the gaming industry and be an active gamer; - Show strong logical thinking, good communication and team player; - Have technical knowledge and technical support experience will be considered a plus; - Have a consumer-oriented mindset and willingness to provide the best service.   Workload: Monday to Sunday, between 7h00 until 23h00 (rotating shifts 8h/day – 40h (week) Conditions: RBM 892€ + 6€ meal allowance + bonus until 150€ per month What we offer: - Employment contract; - Opportunity to work in a company, with an enthusiastic environment in Lisbon center; - Competitive salary conditions.   If you are looking for an opportunity where you can make a difference, then this job is for you! We look forward to hearing from you!

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!

About us Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: As an Accommodation Assistant, you will act as the first point of contact for HR-related queries from employees and external partners. Your main administrative duties include maintaining personnel records, managing HR documents, and updating internal databases. Ultimately, you will guarantee that our HR department supports our employees while conforming to labor laws. As Accommodation Assistant, you will have the responsibility to ensure and follow up on the availability of our apartments and aid our new hires. As an Accommodation Assistant, you will: Manage and support the new hires regarding accommodation needs. Manage the problems that the rooms may face on daily basis, connecting Manage the communication process with local agencies to provide rooms. with our external providers/assistants Calculate the monthly fees regarding accommodation. Manage forecast needs of apartments. We are looking for: Profient English and fluent French (minimum level B2) Knowledge of other European Language is a plus Strong organization, communication, and presentation skills Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow up) We offer you: Competitive Salary (14 monthly payments per year) Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Apply here https://bit.ly/3rH0fDQ or send an email to [email protected]

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Italian/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Italian- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package, if applicable; Signing Bonus. Feel free to contact and ask any questions you might have!