Their life

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Deal with requests and inquiries from students from all over the world that are going to study in another country and supporting them in finding their new home; Support students through their Booking experience, by helping and inspiring them to find in Uniplaces the perfect place for them on our site; Be part of a commercial and service-oriented team, both responding to inbound calls and performing outbound - check details for students and check availability with landlords; Liaise with other teams to come up with solutions, identify and escalate priority issues, in order to avoid customer and operational impact; Find properties for students who had their original booking canceled; Be supportive and helpful to students around the world, prepare them for the best time of their life. Understand seasonal trends and work within them to ensure maximum occupancy; Daily reports on your activity and be accountable for your contribution to the team’s effort. Requirements Your track record: Fluent in English (Italian/Spanish/German/French as extra languages are considered a plus!) We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Strong organization and execution skills - multi-tasking is your first nature; Drive for high performance and smashing targets - You keep pushing, trying new approaches, and never give up; Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; You're patient and you never lose your temper, even under pressure; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds.   This is why you’ll love this job: We’ll give you intensive training coupled with increasing business exposure and insights from our most senior employees, making you exponentially grow; Meeting people from all around the world daily, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; What else do you need to know? This role is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/bookings-agent-internship Note: Please send your CV in English.

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: We believe that engineers should have as much autonomy as possible and have the team's support to build an amazing product. As an engineer at Uniplaces, we expect that you work in all of our projects: backend, frontend, infrastructure., Working closely with other engineers, product designers, and product managers to connect all the dots and bring a feature to life: from the conception to the deployment, fun! Why you'll love this job: Develop end-to-end tasks, from the conception to the deployment; Work in different projects with different technologies, but always with high quality and scalability; Develop new features and solve issues on backend and frontend projects; Test the applications with unitary, integration, and end-to-end tests. Main requirements: Fast learner and eager to learn; A degree in computer science or, at least, 6m of experience in Web development; Capable of keeping a conversation in English; Wants to work in an agile environment with cross-functional teams; Javascript and OOP knowledge. Nice to have: Either PHP or NodeJS knowledge CSS and HTML5 experience Familiarity with Git Github account with code to look at What do we offer? Startup experience in our fast-growing, venture-backed company; Quick progression & exposure to all areas of the business; The competitive compensation package, negotiable, based on experience; A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Available to start soon; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Company Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: We believe that engineers should have as much autonomy as possible and have the team's support to build an amazing product. As an engineer at Uniplaces, we expect that you work in all of our projects: backend, frontend, infrastructure., Working closely with other engineers, product designers, and product managers to connect all the dots and bring a feature to life: from the conception to the deployment, fun! Why you'll love this job: Develop end-to-end tasks, from the conception to the deployment; Work in different projects with different technologies, but always with high quality and scalability; Develop new features and solve issues on backend and frontend projects; Test the applications with unitary, integration, and end-to-end tests. Main requirements: Fast learner and eager to learn; A degree in computer science or, at least, 6m of experience in Web development; Capable of keeping a conversation in English; Wants to work in an agile environment with cross-functional teams; Javascript and OOP knowledge. Nice to have: Either PHP or NodeJS knowledge CSS and HTML5 experience Familiarity with Git Github account with code to look at What do we offer? Startup experience in our fast-growing, venture-backed company; Quick progression & exposure to all areas of the business; The competitive compensation package, negotiable, based on experience; A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Available to start soon; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:) https://uniplacescareers.recruitee.com/o/junior-full-stack-engineer

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: As our first product designer, you will be working closely with developers, with a fast-paced process, to create UI/UX and participate in the entire process of conception to the deployment of the feature. Also, you will work closely with our Product Manager to study and understand our customers, bringing new ideas and improvements to our product. You will have autonomy, and you will have the chance to work on several fronts.   Why you'll love this job: You will be working side-by-side with engineers and a product manager to create amazing features for our products As a full-stack designer, you will not work only on the prototypes but also on research and validation of design proposals You will focus on delivering high value and high impact features to our customers, working with a lean mindset You will also work on our design system You will help us to recreate our product vision and strategy   Main requirements: You are a fast learner and eager to learn You can organize and plan your tasks You believe in working in a fast-paced team environment You have a minimum of 3 years of experience as a product designer or UX/UI designer You have experience designing for SaaS products You have experience driving user research, qualitative & quantitative You like to dive into a problem, find quick-wins to solve it, and plan the improvements for future releases Your portfolio reflects your strong interaction design skills You work in close collaboration with engineers You accept the opinions of others and understand how to use feedback You can design polished, high-fidelity mockups of your solutions using modern design tools such as Figma and Sketch   Nice to have: You have experience using and working with design systems You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models!   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: We believe that engineers should have as much autonomy as possible, but also have the support of the team to build an amazing product. As an engineer at Uniplaces, we expect that you work in all of our projects: backend, frontend, infrastructure., Working closely with other engineers, product designer, and product manager to connect all the dots and bring a feature to live: from the conception to the deployment, fun!   Why you'll love this job: Design technical solutions and bring your own ideas on the development of our projects; Work in different projects with different technologies, but always with high quality and scalability (NodeJS, PHP, Golang, Terraform, React, NextJS); Write high quality, well-tested, secure features; Ensure high performance of applications and providing support; Main requirements: 5+ years as a full-stack developer; Strong troubleshooting and performance tuning skills; Javascript and OOP strong knowledge. Fast learner and eager to learn; Capable of keeping a conversation in English; Wants to work in a startup environment with accelerated pace; Nice to have: Either PHP or NodeJS knowledge Frontend development with frameworks such as React, VueJS, or Ember Github account with code to look at Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company; Quick progression & exposure to all areas of the business; The competitive compensation package, negotiable, based on experience; A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models;   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Available to start soon; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Marketing Partnerships SpecialistJob description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Marketing Team: No matter how great the product, it needs distribution. Marketing is the heart and soul of distribution at Uniplaces - a combination of Performance, Branding, Data, Partners, and CRM to build up sales funnels and engage our customers to ensure our value proposition is clearly communicated.   In this role, your mission is: To prospect for new partners and develop Uniplaces partnerships marketing program, aiming to increase revenue, acquisition, engagement, and reach new customers. This role will propose tactics to increase sales and awareness with current and new partners, working closely with the current partner marketing team to build, support, and execute marketing activities, necessary to support the channel, which includes tracking and analyzing partner performance and impact on sales, market share and competitive landscape. Some of your daily tasks will be: Create presentations, proposals, and other external communication Prospect and create strong relationships within Partners Contribute to the achievement of partner marketing & sales objectives Identify and deliver on opportunities to improve the customer journey Requirements Your track record: Knowledge of partner ecosystems, KPIs/metrics, and analysis Strong presentation skills Excel within a cross-functional team environment Ability to handle multiple projects, partners, and escalations Understanding of both direct sales and multiple distribution channels Knowledge of Reporting tools, mainly MySQL, Excel/google sheet, and Visualisation software Forward-thinking and highly analytical, with experience in gathering insights to form recommendations Native or Fluent proficiency in English is a plus   Your style: You are passionate about Partners, establishing partnerships, and love analyzing the customer journey Business savvy and an effective communicator, with in-depth knowledge of marketing communications Extremely independent and with a high level of initiative, able to proactively take on any challenge autonomously and to learn fast Ability to combine analytical skills with relationship skills and business acumen Proficient in time management, with the ability to multi-task and manage multiple projects concurrently, with attention to detail   This is why you’ll love this job: We’ll give you intensive training coupled with increasing business exposure and insights from our most senior employees, making you exponentially grow; Meeting people from all around the world daily, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models.   What else do you need to know? This is, right now, a remote position, but the company is based in Lisbon and you will have the chance to go to the office when you want to, once a week; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: We believe that engineers should have as much autonomy as possible, but also have the support of the team to build an amazing product. As an engineer at Uniplaces, we expect that you work in all of our projects: backend, frontend, infrastructure., Working closely with other engineers, product designer, and product manager to connect all the dots and bring a feature to live: from the conception to the deployment, fun!   Why you'll love this job: Design technical solutions and bring your own ideas on the development of our projects; Work in different projects with different technologies, but always with high quality and scalability (NodeJS, PHP, Golang, Terraform, React, NextJS); Develop new features and solve issues on backend and frontend projects; Test the applications with unitary, integration, and end-to-end tests. Main requirements: Fast learner and eager to learn; A degree in computer science or similar and, at least, 3 or 4 years of experience in Web development; Capable of keeping a conversation in English; Wants to work in a startup environment with accelerated pace; Javascript and OOP knowledge. Nice to have: Either PHP or NodeJS knowledge Frontend development with frameworks such as React, VueJS, or Ember Git superpowers Github account with code to look at Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company; Quick progression & exposure to all areas of the business; The competitive compensation package, negotiable, based on experience; A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models;   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Available to start soon; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Company Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: We believe that engineers should have as much autonomy as possible, but also have the support of the team to build an amazing product. As an engineer at Uniplaces, we expect that you work in all of our projects: backend, frontend, infrastructure., Working closely with other engineers, product designer, and product manager to connect all the dots and bring a feature to live: from the conception to the deployment, fun!   Why you'll love this job: Design technical solutions and bring your own ideas on the development of our projects; Work in different projects with different technologies, but always with high quality and scalability (NodeJS, PHP, Golang, Terraform, React, NextJS); Develop new features and solve issues on backend and frontend projects; Test the applications with unitary, integration, and end-to-end tests. Main requirements: Fast learner and eager to learn; A degree in computer science or similar and, at least, 3 or 4 years of experience in Web development; Capable of keeping a conversation in English; Wants to work in a startup environment with accelerated pace; Javascript and OOP knowledge. Nice to have: Either PHP or NodeJS knowledge Frontend development with frameworks such as React, VueJS, or Ember Git superpowers Github account with code to look at Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company; Quick progression & exposure to all areas of the business; The competitive compensation package, negotiable, based on experience; A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models;   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office once a week; Available to start soon; Required availability of 40 hours a week Does it sound like the job for you?  Great! Please apply below and let us know why you believe you're the perfect fit for the role:)

  About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Requirements About the position: We're looking for a Senior Product Manager to partner with engineers and designers to develop impactful solutions for Uniplace's customers (Tenants and Landlords). You'll work on various projects across the product with a diverse set of team members.   Why you'll love this job: You ensure the product vision is achievable and inspire others to be part of this journey. You interact with other company areas and create product strategies to be closer to product vision goals. You partner with the engineering team and product designer to research, define and design solutions across multiple product domains. You bring the Tenants' and Landlords' voices to the conversation and ensure the delivery of value to our customers. You communicate and evangelize the value of our platforms to engineering teams and business stakeholders by defining, tracking, and reporting on metrics. You participate directly in user research with our product designer and tech lead. You check and analyze data to make informed decisions. Main requirements: You have a minimum of 5 years of experience as a product manager. You are a fast learner and eager to learn. You can organize and plan your tasks. You believe in working in a fast-paced team environment. You have experience in creating product strategies. You are a very organized person. You plan your thoughts very well and can explain them to others. You like to dive into a problem, find quick wins to solve it and prepare the improvements for future releases. You can work with engineers on a technical level and with other stakeholders on a business level. You have a genuine obsession with customers satisfaction. You are fluent in English. Nice to have: Experience as an engineer  You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders ad peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models! What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

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DAXXA is looking for a Chapter Lead – Senior Full Stack Dev Engineer for developing wholesale banking’s multi-country and multi-product platform that offers the best digital experience to ING’s biggest clients. Think forward! Our purpose is to empower people to stay a step ahead in life and in business. We are one of the most innovative banks with a strong established brand that operates worldwide with a clear omnichannel distribution strategy and international network. You will work together with a team of 5-7 young talented engineers based in Hollanda or Portugal which takes end to end ownership and responsibility and contributes in an agile way to the full lifecycle of an application, from requirements phase and implementation to running it in production. We work in a fun and creative environment where we enable everyone to perform at its best. Trust is essential: we respect each other’s opinion and we are not afraid to speak out loud whenever it is required. What you'll do: As an energetic Chapter Lead with expertise in people management, you are an engineer and this will be your role in the squad for 60% of your time. With your fellow squad member, you develop and deliver features to production. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching members of your Chapter and overseeing their personal development. You help your chapter develop through coaching, mentoring and constant feedback Together with your IT Area Lead, you set targets for each team member You are responsible for HR-related activities: For instance 1 to 1 meetings with your team members, performance management. You work with the recruitment team to attract, onboard and retain top talent. Stakeholder management: work with stakeholders from different squads to understand and be able to help the team set-up their individual KPI’s and determine the way of working for the chapter; How to succeed. Master of Science in Computer Science or an equivalent field Excellent knowledge of Java8+ including Spring framework 4.x/5.x and Spring Boot 2.x You are able to develop an efficient and maintainable code with the right balance between solving the problem at hand and not over-engineering your solution. 5+ years of software engineering experience, preferably in creating high scalability mission-critical applications. Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift is a plus Experience with at least one scripting language (e.g. Python, Ruby etc) Working knowledge with Javascript and frontend frameworks You keep yourself up to date with the latest trends and like to try everything out and experiment. Good understanding of DevOps practices including Git, CI/CD, test automation and monitoring Good understanding of relational databases (e.g. Oracle, MySQL). Familiarity with NoSQL datastores is a big plus. Experience leading chapters or teams developing highly concurrent and reliable distributed systems is a plus Fluent in written and spoken English A salary tailored to your qualities and experience Flexible working hours and the possibility to work at home Reimbursement for travel expenses 13th month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary Personal growth and challenging work with endless possibilities to realize your ambitions An informal working environment with innovative colleagues who strive for the very best Progressive way of working according to the Agile method, so that new ideas come to life If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Contact the recruiter attached to the advertisement for more information.    

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.   We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team: Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.   What can you expect from this experience? A lot of your day will be spent contacting landlords to make sure they have their listings updates in order to help students from all over the world who are going to study to another country. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!   In this role, your mission is: Management and update of properties’ availability, thorough phone contact with our clients; Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project; Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague. Requirements   What is the profile we are looking for? Fluent/Native in Portuguese and English (other languages are a plus); International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities; Available to relocate to Lisbon or already living here; A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious.  

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

Our client is looking for a Business Intelligence Analyst to join their offices in Lisbon. The role will involve the monitoring and analysing of key performance indicators in order to maximize long term revenues, improve the effectiveness of the marketing and identify trends in the player life cycle. The analyst will be required to design and build creative and efficient reports and dashboards that use data to answer whatever questions are being asked. This is the ideal opportunity for someone with a passion for sports to develop their analytical and reporting skills within a fast-paced and competitive environment. * Responsibilities: - Extract manipulate and analyze large datasets using SQL in order to provide the required information. - Develop and maintain tools and reports to monitor marketing and sales performance across multiple brands, regions, and products. - Analyze, provide insight, and propose solutions for a spectrum of activities including acquisition, retention, and reactivation. - Develop accurate and efficient processes to deliver self-serve reporting to various parts of the business. - Deepen our understanding of customer behavior and apply statistical techniques to model and predict their behavior and the performance of the portfolio in general. *Requirements: Essential: - A degree in Statistics, Economics, Mathematics, Computer Science or related field. - At least 3 years’ experience with SQL and data analysis. - Proficiency in Excel. - Working knowledge of SQL and databases. - Working knowledge of Power BI and DAX. - High level of written and spoken English. - An understanding of statistical analysis techniques. Desired: - Advanced SQL. - A keen interest in sports and knowledge of the sports betting industry. - Knowledge of Google Analytics, Hive, Presto. - Knowledge of Tableau, Microstrategy or Optimove. - Experience working in the sports betting industry. - Spanish and/or Portuguese proficiency. Desired: - Team player. - Strong interpersonal skills. - Proactivity. - Strong analytical and problem-solving skills. - Excellent attention to detail. - Ability to analyse large amounts of data quickly and accurately. - Relentless curiosity: Questions the status quo, continually asks why/why not. - Focused on achieving targets and meeting deadlines. - Takes initiative and can work autonomously.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.    

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com