Team on monthly closing

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role The team leader will lead, monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization. d Main Responsibilities As a Team Leader, you will Collect and share employee feedback with the management Collect, analyze, validate and compare data regularly (weekly, monthly, depending on needs) Perform feedback sessions and implement corrective measures if applicable Inform and tutor the team about process changes and new procedures Collect and manage data for the Service Delivery attainment report Assess the team capabilities vs. the workload Ensure that all SLAs and KPIs are met and that all team members receive proper training on the business needs Assure for all team members proper visibility and understanding of performance results (team and individual) Be part of interviews and reporting interviews with SDM’s/Ops Manager We are looking for Relevant University Degree (Finance, Accounting, Economics or similar) Management experience in BPO/Outsourcing environment Excellent command of English (C1) Second Language counts as a plus Ability to work independently or with minimum supervision. Send an email to [email protected] if you are interested in

About us Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Management Controller, you will be responsible for Support regular business analysis and allow monitoring of the operational and financial activity of Webhelp operations in Portugal. Business reviews for main clients Support the controlling tasks of Capex, Housing & Recruitment costs Support Senior Management Controller on the business/financial estimations processes (Budget and others) Internal audit of the most relevant processes/departments Monitorization of indirect wages costs evolution through a monthly report Support accounting team on the monthly closing process when needed Support the accounting team on statutory audit Ad-hoc analysis We are looking for: Proficient English or Portuguese (C1/C2) Bachelor's or master's degree in Business Administration, Corporate Finance, Accounting, or related field. Minimum 2 years audit experience in a dynamic work environment Previous experience with management accounting is a plus; Proficiency in Excel Strong analytical and technical skills Delivery skills, problem solver Excellent attention to detail and accuracy Capacity to adapt to a fast-changing environment Experience with Workday and Power BI is a plus; Critical reasoning skills; Good knowledge of accounting processes. We offer you: Competitive salary (14 monthly payments per year) Meal allowance paid in voucher card (7,23€ net per working day) Transportation allowance Performance-based bonus Apply here https://bit.ly/3Exk8T9 or send an email to [email protected]

About the job role As an Installed Base Analyst, you will be joining our Team by building an extraordinary relationship and working closely with all our Customers, Partners, and Stakeholders. Your objective will be to manage and optimize all assets from purchase to renewal, always safeguarding and ensuring the data accuracy of our customers. As an Installed Base Analyst, you will: Managing renewal contracts for software and services Ensuring the negotiation of overall renewals Monitoring quote creation, preparing customer’s meetings, and making sure all contracts are closed on time Engaging with account managers to define renewal and up-sell proposals Identifying growth opportunities Defining and performing risk assessments for all contracts, products, and services Ensuring closing for all renewal activities by leading Customer & Partner team Build strong relationships with Customer Decision Makers to guarantee their objectives. We are looking for: Russian fluency (C1/C2) is mandatory English level B2 A university degree in a relevant field is mandatory Experience in working with multiple stakeholders and managing data across many sources Experience in Software Excellent IT skills: Excel, Salesforce, and Tableau An amazing verbal and written communication capacity Awesome negotiation skills Great project management skills Amazing analytical thinking, detail orientation, and a strong organizational capacity. Able to juggle multiple projects and work with cross-functional teams in a global organization We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Monthly Performance Bonus Health insurance Investment in training and personal development Opportunity to professionally grow inside the company Apply here https://bit.ly/3tiFXRh

About Improve Improve International is the world’s leading independent provider of post-graduate veterinary training. Operating in 8 countries across Europe and the US, Improve provides high-quality training both online and in the classroom. We have recently completed a management buy-out for the Benchmark group and are now embarking on an ambitious growth plan. To help us deliver on this plan, we are looking to high-quality individuals to join the team who are ambitious and want to make a difference.   Job Purpose Reporting to the group CFO, this role has two distinct elements: Firstly, this role will be responsible for overseeing and rapidly improving our European accounting operations and working with the UK team to implement standardized ways of working across the group. Secondly, this role will take the lead on Financial planning and analysis for the whole group, supported by the rest of the team.   Key Responsibilities Rapidly move inhouse currently outsourced finance operations Work with UK team to develop standardised processes and ways of working. Implement this for European accounting function Implementation of new finance and billing systems Ownership of all tax, statuatory reporting and compliance for European entities Ownership of group FP&A processes and systems including all budgeting and forecasting Work with CFO to provide the Board and management team first class insight and KPIs on business performance, looking both forward and backwards. Build rolling cashflow forecasting at a group level and work with the business to build processes that help keep it up to date and accurate Line management of a small team Focus on continuous improvement of all processes Business partnering of Group Operations Director, providing decision support and analysis to support growth   Qualifications and experience Qualified accountant Experience in a similar role, having industry knowledge is advantageous Experience managing teams and strong stakeholder and commercial manager experience Previous experience managing a finance team Strong Excel skills Proficient in finance systems Strong understanding of business insight and KPIs   Personal attributes/characteristics Fluent written and verbal English (mandatory) Excellent organisational skills and ability to work under pressure and to agreed deadlines High attention to detail and experience working in fast paced dynamic environments Excellent communication and interpersonal skills, key business partner Previous experience managing a finance team Can-do, positive and proactive attitude Self-starter and self-sufficient Empathetic people leader    What we offer Competative market-rate salary Participation in group bonus scheme Opportunity for progression in dynamic, growth business   How to apply Please send your CV and covering letter in English expliaining your suitability for this role, to recruitment@mail.improveinternational.com with the title of this role in the subject line The closing date for applications is Friday 8th January, 2021 Please note, that due to current resource contraints we will only be able to reply to those candidates who progress to an interview.

Sales and Operations Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Sales and Operations Trainee in Athlon Portugal. We are with in Athlon. Getting you there.   Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the world of sales and operations. You can do this as a Sales and Operations Trainee: Commercial support Contact sales team, suppliers and colleagues from other departments Preparation of commercial proposals Prepare sales and accounting documentation Support the organization and prepare information for the processing of correspondence and archiving Support the post-sales team   Let’s talk Athlon  Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “If you like to be in a dynamic environment, work with people from around the world and want to know more about the growing renting market, this opportunity is for you!”     - Sara Menas (Inside Sales)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales and Operations Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your customer focus. You also have the drive to multitask functions. In addition, you have: Excel advance level Advance level of English Management school education   Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this. In addition to being able to count on developing yourself as a Sales and Operations Trainee, you can also count on: Scholarship of €960 gross monthly Flexibility and hybrid work model   Route to your new job    So Sales and Operations Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? After this date, this vacancy is closed.    Your application procedure looks like this: We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.  

Finance Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Finance Trainee in Athlon Portugal. We are with in Athlon. Getting you there. Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the finance area. You can do this as a Finance Trainee: Contact sales team, suppliers and colleagues from other departments Prepare sales and accounting documentation Support the organization and preparation of information for the processing of correspondence and archiving Classification and posting of accounting documents Control current accounts (customers and suppliers) Support in business analysis, according to group policies     Let’s talk Athlon Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “Collaborate and always push yourself to the initiative to improve processes and develop actions to increase the performance of the department”. – Nouhaila Bunif (Finance Department)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Finance Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your adaptability. You also have the drive to multitask functions. In addition, you have:   Excel advance level Advance level of English Management school education     Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this.   In addition to being able to count on developing yourself as a Finance Trainee, you can also count on:   Scholarship of €900 gross monthly Flexibility and hybrid work model   Route to your new job    So Finance Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? Apply to this vacancy!   Your application procedure looks like this:   We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.   Do you have any questions about the vacancy or application procedure? Our recruitment team is more than happy to help you via rrhh@athlon.com. We are getting you there.   Acquisition in response to this vacancy is not appreciated.

Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atómico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster.   We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   In this role, your mission is: Deliver a high quality service to Partners and their booking agents Responsible for B2B operations Work and support our corporate and multinational client portfolio Support the B2B Team in every way you can Partner invoicing and accounting Support booking agents with booking enquiries Responsible for communication threads with partners Maintain reports and data analysis Help with targets - every booking counts! Job requirements What we are looking for: University Degree English language proficiency Driven mentality with good analytical skills Natural communicator Problem solver, with a can-do attitude suitable in a fast-paced, startup environment Multi-tasker Positive, confident, upbeat A self motivated Team player Knowledge of Microsoft tools especially Excel Based in Lisbon area or willing to relocate Start Immediately Full time position (40 hours a week) Your benefits: Shape your Business Development Skills with monthly coaching sessions We are flexible if you are still studying Be part of a young multicultural company with a dynamic work environment and lots of talented people We want to know your thoughts, we promote individual opinions and suggestions We do not want you to be a trainee forever, if you deliver, you have the possibility to develop your career and grow with Uniplaces like so many others have! Compensation plan for target achievement so you stay motivated Weekly events (during working hours and outside of working hours) to promote relationships with your colleagues Hybrid model - 3 days remote, 2 days at the office Work from 9 to 18h and weekends off to explore the city Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) Note: Please send your CV in English.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative and highly driven Marketing Director to build and develop our fast-growing business and maximise profitability. What you'll be doing: Manage the annual marketing budget; Developing and driving the marketing priorities, strategies, goals, objectives and tactics for each region to reach sales goals and KPIs; Understanding our customer dynamics across segments, including grocery, oil & gas, convenience, FMCG, delivery services, etc; Identifying the right mix of marketing channels, activities and programmes to support the achievement of monthly and quarterly pipeline goals; Work collaboratively with sales to develop account-based marketing and product positioning strategies; Leading the execution of local marketing activity from digital to events and through direct and indirect channels; Forecasting, measuring and analysing the impact of the plan and campaigns on sales cycles; Optimize campaigns to increase conversion, reduce acquisition cost and increase ROI; Collaborate with the Product team to create and execute each product go-to-market presentations, business plan and strategy; Build our content strategy to tell our story in the most compelling way across our digital and physical presence and type/tone of our client outreach. About you: Fluent in business English, both written and verbally. French, Spanish, Portuguese or German language skills are a strong plus; Demonstrated experience driving growth;  Comfort working in a fast-paced environment, with a track record of taking on ambitious challenges; Experience in planning, executing and optimising B2B demand generation and enterprise marketing programs; Strong at business partnering. You identify, evaluate and onboard new partners. Ideally, these would provide incremental opportunities to our product portfolio and/or be structured to improve our bottom line; Ability to balance managing the big picture along with tactical, detailed execution; Strategic problem solver with the ability to diagnose and solve challenges leveraging data and testing; Experience in Tech, SAAS and retail is a plus; Open to relocate to Lisbon for a minimum of 1 year. Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture.‍ Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1063031-marketing-director

The strand palace hotel require enthusiastic and highly motivated individuals to join our successful team. We hire motivated people and provide a safe and secure environment where staff are encouraged to gain skills and excel in their chosen career. We are always keen to hear from bright and talented people who want to join the team at The strand palace Hotel. As part of our commitment to our people the The Strand Palace Hotel is proud to sacrifice a Pay including: Fantastic Company Benefits: Up to 33 days paid holidays per annum Health & Wellbeing Cash Plan Head of Department bonus scheme Discount program for you, your friends & family Cycle to Work Scheme Flexible shifts Life Assurance Scheme Pension Scheme Complimentary meals and dry cleaning on duty Opportunities for Internal career progression Apprenticeships and training programs Professional training and development opportunities Season ticket loan Available Positions Bakers/Bartenders/Chefs/Chef De Partie/Sous Chef/Chef D Cuisine/Cooks/,Restaurant and Food Service Manager,waiter, computer operator, Food Beverage Team Manager, Account Manager, Bartender, Assistant Manager of Front Office, Receptionist, Guest Relation Assistant, Room Attendant,Housekeeper e.t.c Employment Type: Full Time Monthly Salary: 1,700GBP and above depending on level of experience FOR INQUIRY: SUBMIT THE FOLLOWING DETAILS: 1)Your CV/resume. 2)One size passport photograph recently taken attach with the CV/Resume 3)Your Scanned Valid international Traveling passport. QUALIFICATIONS: M / F, SINGLE OR MARRIED, DIPLOMA COLLEGE LEVEL OR GRADUATE. ANY COURSE, WITH OR WITHOUT EXP. WILLING TO BE TRAINED. interested Applicant should kindly send their CV/Resume via email: [email protected]

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

About the job role: As a Global Training and Quality Manager, you will be responsible for the delivery of adviser onboarding and upskills training for the campaign of our client, the World´s Best Search Engine. The right person for this role should be enthusiastic to drive an excellent customer experience across the world. As a Global Training and Quality Manager, you will: •Work with the client to deliver training in each of the countries to achieve the targets •Complete TNA in all countries to identify gaps in learning to develop new materials to improve constantly across countries •Contributing to engagement activities, retention initiatives, customer experience, and business goals through leadership •Align all countries in training operating principles in the delivery of material and operational models within Quality teams •Support the client to drive customer excellence •Organize and lead calibration meetings and work with the countries on any action plans required •Report on Quality results •Work with different departments to design initiatives within Training and Quality We are looking for: •Native or Proficient in English (C1/C2) •Minimum 2-3 years of experience in a similar function •Excellent planning, organizational, and time management skills •Experience in leading a Quality Excellence team, driving customer experience in an operation utilizing Metrix such as NOS, Csat, and FCR •Background in managing, coaching, and mentoring across countries •Commercial awareness and good analytical skills •Strong communication skills – verbal, written, presentation •Outstanding interpersonal skills, relationship management, communications, analytical, presentations skills •Robust administrative skills and attention to detail in the management We offer you: •Competitive wages (14 monthly payments per year) •Monthly meal allowance in voucher card •Health Insurance after 6 months contract Apply in [email protected]

Our company is an agency specialized in business development through lead generation. We enable our partners to get the acces to one of the best targeting of the market to give them the most qualified leads as possible. We are present all over Europe and are looking for our next Business developer for the …. market.   Role:   In the job, you will have to browse on the different data bases to find companies to sell them our solution.   Profile:   You are comfortable on the phone. You are able to sell effectively and build a trust relationship with your clients. You have at least one year of experience in a sales job and are trained in closing and/or marketing. You are bilingualPortuguese/English. Multilingual are welcome. (Spanish, german, Slavic languages, Polish, french,.....) Pros: A fixed salary plus attractive commissions. A salary that can evolve rapidly due to the numerous internal opportunities. Recurring commissions due to a same client. A formation from our sales team. A young and dynamic team. Possibility of rapid development. A position of responsibility. The possibility to work from everywhere.   If your profile seems to correspond to you, do not hesitate to apply to this offer.