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As a Customer Care Advisor, you will advise our customers on the best products and pet accessories in the available catalog. Your project is the largest pet product retailer in Europe. As a Customer Care Advisor, you will: Assist clients via inbound calls and e-mail by answering customer inquiries and/or attending to potential requests. Become a specialist in our Client’s products and services Resolve product or service problems by clarifying the customer's complaints. Provide accurate, valid, and complete information by using the right methods/tools. Give real-time, accurate information that empowers the customer to make decisions. Listen to the customer's unique situations and acknowledge their needs. Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: Proficient in English (C1/C2) Previous experience in Customer Service is highly valued Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with Pet-related stuff is highly valued Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. Apply here https://bit.ly/3iGbgAj or send an email to [email protected]

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Location: Oriente – Lisbon Company: Misterfly - Operator of an online travel booking platform based in Paris, France. The company's platform operates through various channels and sells diversified travel products including flights, holiday packages, vacation rentals and hotel rooms, offering customers a simple and unique entry point to multiple inventories, comparable and combinable and allowing the personalization of each trip under unique conditions of flexibility. Project starts on 12.10.2022   Your tasks: Help the clients with: booking, doubts, upgrades and reschedualing via calls (inbound and outbound) and emails Deal with claims (strikes, lateness, Cancelation etc..) Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Converse with customer to determine destination, travel dates, financial considerations and travel packages. Compute the cost of travel and packages   Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You are living in Lisbon or ready to move there Previous experience in travel agency Multitasking (Resilience & Adaptability) You like interacting with people   We offer: Full time employment [Shedules: Monday to Saturday 8.00 a.m. to 8 p.m. (40h per week)] Work in the company office in Lisbon – Oriente (work from home during Covid time) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€  performance bonus/month Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months    We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Work From Home base in Portugal! About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: You will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic about addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity. Your project belongs to a multinational American company leader in the mass media and entertainment industry. As a Customer Experience Advisor, you will: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. We are looking for: Proficient in some of these language: Italian, French or Spanish (C2) Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Performance bonus Health insurance with a dental plan (after 6 months contract) Work From Home based in Portugal Apply here https://bit.ly/3vQXX6x or send an email to [email protected]

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!

Part time, Independent Contractor, Work from Home Job The Role Are you looking for a job that gives you the opportunity to work with one of America’s top 100 most trusted Companies while also increasing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the role of Online Map Quality Analysts in Portugal. The position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks that evaluate online mapping related information. Candidates for this position will need to have good research skills, and a keen interest and understanding of local and national geography. The Requirements • Fluency in Portuguese & English is essential • Hi speed broadband internet access form a home environment • Working knowledge of local and national geographical areas • Experience/know-how of using online maps, route planning and point of interest research • For cultural, historical and geographical awareness purposes candidates must be resident in Portugal for the last 2 years. The Work Will Involve • Reading and applying written guidelines on how to complete the work • Passing an online evaluation to demonstrate capability • Completing online mapping and routing related tasks • Research, using online tools to investigate geographic accuracy of queries • Ranking or rating information in relation to those tasks The project may require availability of up to 20 hours per week. This is a freelance, independent contractor position. What’s next? Don’t Delay! Submit your application through https://goo.gl/qzBs56 and a member of our recruitment team will review your application.

DO YOU WANT TO CODE? ARE YOU SEARCHING FOR A PLACE TO WORK WITH A FLEXIBLE WORK FROM HOME POLICY?   If you’re passionate about technology, full of energy and ambitious and looking for an opportunity to join a dynamic and challenging organization that can help you achieve your full potential, then this job opportunity is for you!!!   We are currently looking for a Software Developer to: Develop, control, and monitor software; Develop software tools and scripts to help in deploys and maintenance; Debug, fix, test and write new code on several languages; Teamwork to improve production environments and reduce the incidence of breakdowns; Develop strategies to improve overall reliability and safety.   What we expect you to bring: Experience with.NET (C#, ASP.NET Webforms, ASP.NET MVC); Experience with HTML, CSS, JavaScript, C#, SQL; Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility, pro-activity, and dynamic performance; Organization skills, autonomy, and teamwork; Experience with Microsoft Windows Server, Microsoft SharePoint, Microsoft SQL Server, Microsoft Azure, Microsoft Visual Studio, Active Directory, ADFS, and Azure AD, IIS, PowerShell, Web Application troubleshooting, will be a plus.   What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision makers; Remuneration compatible with experience and demonstrated knowledge; Flexible work from home policy; Relaxed, informal, and friendly team environment; Day-off on your birthday.    Our Values: Teamwork is an essential part for us, so that we can learn and grow together; We value a respectful, diverse, egalitarian, and compassionate environment; We believe transparency and communication are the foundations for a healthy work environment; Curiosity in continuous learning is what pushes us further; We value knowledge and experience over a college degree.   Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV!   Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governance® to help modernizing the way they handle their formal decisions. Smart Governance® is an all-in-one integrated product that takes the complexity and risks associated with non-integrated solutions, and offers an easy, complete, and reliable environment where our clients can make their corporate decisions, with instant access to information, and full compliance. At CAVEDIGITAL we realise that the world is changing fast and that’s why we’re revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes.

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

Our Business Continuity Team is growing, come join us! b'/xc2/xa0' Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you! b'/xc2/xa0' What you will do Youb'/xe2/x80/x99'll be responsible for the continuous running of one or more software applications and its ecosystems; Youb'/xe2/x80/x99'll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety. b'/xc2/xa0' What we expect you to bring Experience with.NET (C#, ASP.NET), Microsoft SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft Windows Server; Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills both in Portuguese and in English; Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork; Excellent written and verbal communication skills (Portuguese and English); Attention to detail; Ability to work effectively and meet deadlines. b'/xc2/xa0' What we have to offer Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly team environment; Flexible work from home policy; Day-off on your birthday. b'/xc2/xa0' b'/xc2/xa0'Our Values: Teamwork is an essential part for us, so that we can learn and grow together; We value a respectful, diverse, egalitarian, and compassionate environment; We believe transparency and communication are the foundations for a healthy work environment; Curiosity in continuous learning is what pushes us further; We value knowledge and experience over a college degree. b'/xc2/xa0' Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV! b'/xc2/xa0' Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governanceb'/xc2/xae' to help modernizing the way they handle their formal decisions. Smart Governanceb'/xc2/xae' is an all-in-one integrated product that takes the complexity and risks associated with non-integrated solutions, and offers an easy, complete, and reliable environment where our clients can make their corporate decisions, with instant access to information, and full compliance. At CAVEDIGITAL we realise that the world is changing fast and thatb'/xe2/x80/x99's why web'/xe2/x80/x99're revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes.

Are you passionate about new technology and fast paced environments? If the answer is yes and you consider yourself dynamic, communicative and you’re willing to learn and grow inside an international project, we may have the perfect opportunity for you! ManpowerGroup is looking for Customer Service Representatives to provide an excellent customer service experience by answering inbound phone calls from customers and solving advanced technical issues while supporting one of the largest technology companies in the world. What we are looking for: - One year call center experience or face to face customer service experience (desirable); - Fluency in English (mandatory); - Ability to work a schedule which includes rotating shifts (8am - 8pm), weekends and holidays; - Ability to work in a fast-paced environment; - Ability to research technical information across multiple tools while talking with customers. We offer: - 4 weeks of paid training; - Work contract; - Meal allowance; - Monthly performance incentives; - Career pathing and opportunities; - Excellent work environment * Temporary work from home environment due to COVID-19; * Internet fiber connection is mandatory. Applications: joana.rodrigues@manpower.pt with the subject " ENG - BRG"

AMS is one of Europe's leading providers of automotive expertise, and today supports some of the world's biggest brands, like BWM Group Portugal. An opportunity has arisen in AMS team in Portugal to provide consultancy and support on the development, implementation and follow-up of after-sales communication and information to a client’s Dealer and Authorized Repairer Network in Lisbon, Portugal. The role You will support the Dealer network in all aftersales marketing and communication to implement and facilitate the Premium Service Strategy at the retail level, by: •Coordination and monitorization of communication content to promote the business and generate customer engagement. •Monitor initiatives with the aim of generating more workshop throughputs and higher turnover per throughput. •Coordinate promotion and campaign events •Involvement in After Sales CRM activities. Is this for you? If you have an education background in marketing and communications or similar and interest in how a premium manufacturer provides great aftersales service, you are who AMS is looking for! More specifically if you have: •Strong marketing capabilities, both traditional & digital, with talent for blending sales objectives •Campaign & Program coordination skills •Good understanding of Marketing strategy & tactical deployment of marcomms •Database marketing knowledge •High organisation skills, with a structured mind-set and a passion for optimising processes. •Fluency in English (intermediate level). •Interest in automotive industry. What can you expect? •A competitive salary •Annual Bonus (subject to performance) •Opportunity to work with a premium automobile brand •Hybrid working (Mainly work from home) – Office is in Lisbon •Support for home working set-up (office furniture, laptop, etc) •Energy cost contribution •Health insurance •Standard meal vouchers Submit your Application in [email protected] with subject ASM2022

Web'/xe2/x80/x99're hiring a Business Developer to join our team! Changing the World by impacting the day to day of leaders and decision makers is an honourable mission thatb'/xe2/x80/x99'll echo through the next generations. Delivering agility, transparency, efficiency and efficacy that span throughout the entire Organization, while experiencing stories that one day will be worth sharing with your grandchildren, drives your motivation and fuels your actions to push forward. Web'/xe2/x80/x99're looking for someone who wishes to be part of and contribute to this tech endeavour, enrolling on a sustainable team and our collective dream to change the World, one decision at a time. Still interested? Continue reading! What you will do The Business Developer works to improve an organizationb'/xe2/x80/x99' market position and achieve financial growth. This person helps achieving long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. In this role, we expect you to: Prospect for potential new local and international clients by networking, cold calling, advertising or other means of generating interest and turn this into increased business; Identify potential clients, and the decision makers within the clientb'/xe2/x80/x99's organization; Plan approaches and pitches. Work with the team to develop proposals that speaks to the clientb'/xe2/x80/x99's needs, concerns, and objectives. Establish a plan of persuasive approaches and pitches that will convince potential clients to do business with CAVEDIGITAL; Build-up a rapport with new clients, and implement actions that aid in the achievement of the Business Development targets for sales and provide support that will continually improve the maintenance of customer relationships; Grow and retain existing accounts by presenting new solutions and services to clients; Work with senior level management, marketing, and technical staff to meet customer needs; Strategic planning and reporting; Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels; Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales; Forecast sales targets and ensure they are met by the team; Empower and enable the Business Development pipeline of new business coming into CAVEDIGITAL; Obtain a thorough knowledge of the market, the solutions/services CAVEDIGITAL can provide, and of the companyb'/xe2/x80/x99's main competitors. What we expect you to bring: Proven experience as Business Developer; Solid technical background with hands on experience in digital technologies; Ability to match clientb'/xe2/x80/x99's business requirements with product capabilities; Self-driven, team player with desire to learn/grow; Excellent troubleshooting and communication skills; Attention to detail; Ability to work effectively and meet deadlines. Excellent written and verbal communication skills (Portuguese and English); Proficient in Microsoft Office. What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision-makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly office environment; Day-off on your birthday; Flexible work from home policy. Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governanceb'/xc2/xae' to help modernize the way they handle their formal decisions. At CAVEDIGITAL we realise that the world is changing fast and thatb'/xe2/x80/x99's why web'/xe2/x80/x99're revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes. Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV!

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Support Advisor, you will: •Manage customer requirements and expectations, by phone, in a calm and empathetic manner, aiming to solve their cases and issues. •Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels. •Improve your technical skills by troubleshooting issues related to electronic equipment. •Escalate potential service issues to the appropriate level (Level 1 to Level 4). We are looking for: •Proficient English (C1/C2) •Excellent communication skills coupled with empathy and team spirit •Previous experience in Customer Service is a plus •Previous experience with iOS and/or macOS, or comparable technology is preferential •For non-EU residents, it is mandatory to have a valid work permit •Workplace: Work from home, if you are based in Portugal We offer you: •Competitive wages (14 monthly payments per year) •Performance bonus •Meal Allowance paid in voucher card •Health insurance with a dental plan (after 6 months of the contract)  Apply here https://bit.ly/36Qidfz or send an email to [email protected]

Requirements: - 3+ years experience of relevant experience - Bachelor's Degree in related industry (Marketing, Business - Administrations, Sales Management, etc.) - An solid knowledge of IT solutions (Cloud based preferably although not mandatory) - Demonstrated ability as a Coach and Mentor. - Ability to quickly build rapport with senior sales reps and sales management. - Ability to navigate a complex sales environment and bridge conversations on different levels of the organization. - Excellent problem solving and communication skills. - Ability to organize work independently and meet agreed upon timelines. - Strong communication and presentation skills. - Strong sense of initiative and ability to act quickly and effectively. - Native language of Portuguese and fluent speaker of English. - Ideally experience in working with Telcos. - Good knowledge of Microsoft Azure/Office 365 or Amazon AWS - Located in the Lisbon area or willing to relocate to Lisbon. Responsibilities: - Coordinate, engage and work along with partner sales teams and provide sales support and coaching to develop and secure business opportunities until their closure. - You will work as part of the extended teams to drive revenue in all customer segments through the reseller. - You will provide sales & business development, training and marketing & event management services in connection with the Regional - Partner Management activities and will work closely with telco partners in the assigned area, therefore occasional business trips will be part of the role. - Lead demand generation activities in order to help the partner create a pipeline around their products. - Support telco partners in business development activities, including activities related to telco partners, customers and prospective customers during and following events. - Main point of contact to support partners with tool and process issues Track and manage the ongoing pipeline for each partner in order to meet the determined quarterly goals. - Provide training on products to the telco partner’s sales and presales team (this will include but is not limited to: telesales; 3rd-party distributors; door to door; direct sales teams). - Coordinate, set-up and deliver detailed trainings at the partners’ premises at various locations. - Follow up with the telco teams after training to update them on new functionality that might be rolled out and resolve any issues or questions regarding our products. - You will provide logistical support for up to 10 events run each year by their platform with the telco partners. - Make all arrangements relating to securing the venue, catering, security and admission to the Events. - Follow instructions regarding all correspondence for the events; including arranging and coordinating the creation and sending of invites, confirmations, reminders, and post-event correspondence to attendees. - You will ensure that attendee information is uploaded to Salesforce. Benefits: - Full-time and long-term contract - Generous salary package - Work from home position, although you may be required in the office in specific occasions - Career development opportunities (company and project in full expansion