Quality work provided client

About the job role: As a Global Training and Quality Manager, you will be responsible for the delivery of adviser onboarding and upskills training for the campaign of our client, the World´s Best Search Engine. The right person for this role should be enthusiastic to drive an excellent customer experience across the world. As a Global Training and Quality Manager, you will: •Work with the client to deliver training in each of the countries to achieve the targets •Complete TNA in all countries to identify gaps in learning to develop new materials to improve constantly across countries •Contributing to engagement activities, retention initiatives, customer experience, and business goals through leadership •Align all countries in training operating principles in the delivery of material and operational models within Quality teams •Support the client to drive customer excellence •Organize and lead calibration meetings and work with the countries on any action plans required •Report on Quality results •Work with different departments to design initiatives within Training and Quality We are looking for: •Native or Proficient in English (C1/C2) •Minimum 2-3 years of experience in a similar function •Excellent planning, organizational, and time management skills •Experience in leading a Quality Excellence team, driving customer experience in an operation utilizing Metrix such as NOS, Csat, and FCR •Background in managing, coaching, and mentoring across countries •Commercial awareness and good analytical skills •Strong communication skills – verbal, written, presentation •Outstanding interpersonal skills, relationship management, communications, analytical, presentations skills •Robust administrative skills and attention to detail in the management We offer you: •Competitive wages (14 monthly payments per year) •Monthly meal allowance in voucher card •Health Insurance after 6 months contract Apply in [email protected]

Who are we? We are a digital marketing agency based in Lisbon, specialized in web marketing. As part of our growth, we are looking for several talents to build our team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a  Digital Production Assistant. Our goal: performance! Mission: Your mission, if you accept it, will be to publish various types of digital content for our clients (emailing campaigns, recruitment campaigns, free content, etc.) while ensuring the quality of the output. You will be expected to respect deadlines, be responsive and ensure the quality of the content in its entirety.  Concretely, this means:  entering the content provided in the various platforms (WordPress, Drupal, Adobe, Mautic, etc.) respecting the client's brief and bringing your expert eye to the visual rendering test before putting into production or delivery ensure the quality of the work provided to the client respect the deadlines Your profile: a university education 2 years of experience in content management on the Internet (sites, blogs, acquisition emails, loyalty emails: all this has no secrets for you!) a good command of web technologies in general you are an expert in content management systems a good knowledge of the technical environment of content integration (websites, social networks, mobile platforms: it's all seen and known for you!) you must be rigorous (but not too serious), have great organizational skills (and not only for afterworks!), be reactive, have great autonomy, and have a strong capacity to adapt you know how to manage priorities and like to work in a team (unity creates strength!) ability to interact with various teams (and you like that!) knowledge of Drupal, WordPress (nice to have) knowledge of HTML, CSS (it gets tougher...) Smartfocus and Adobe/Neolane, do you know them? That's a real plus!... also if you have notions of webdesign and responsive design of course, you are perfectly at ease in English (of course, we speak digital) if you speak Portuguese, that's the icing on the cake! Our deal : a unique opportunity to participate in the growth of a company (with lots of nice people!) on international markets, in a sector offering infinite perspectives (and even beyond!) a very "start-up" spirit, but above all relaxed and creative, a modern and pleasant environment. a working atmosphere where the human is valued to remain professional while being cool (yes, if it is possible, you may see how…) Type of contract: permanent contract, full time. Starting date: the sooner, the better. Annual salary: let's talk about it!   Do you recognize yourself in this profile? Do you want to invest yourself in the development of our company? Then it's time to contact us! Send us your application (cover letter, CV with recent photo) by email to: drh@logdirect.net

Mission: • entering the content provided in the various platforms (WordPress, Drupal, Adobe, Mautic, etc.) • respecting the client's brief and bringing your expert eye to the visual rendering • test before putting into production or delivery • ensure the quality of the work provided to the client • respect the deadlines Your profile: • a university education • 2 years of experience in content management on the Internet (sites, blogs, acquisition emails, loyalty emails: all this has no secrets for you!) • a good command of web technologies in general • you are an expert in content management systems • a good knowledge of the technical environment of content integration (websites, social networks, mobile platforms: it's all seen and known for you!) • you must be rigorous (but not too serious), have great organizational skills (and not only for afterworks!), be reactive, have great autonomy, and have a strong capacity to adapt • you know how to manage priorities and like to work in a team (unity creates strength!) • ability to interact with various teams (and you like that!) • knowledge of Drupal, WordPress (nice to have) • knowledge of HTML, CSS (it gets tougher) • Smartfocus and Adobe/Neolane, do you know them? That's a real plus!... also if you have notions of webdesign and responsive design • of course, you are perfectly at ease in English (of course, we speak digital) • if you speak Portuguese, that's the icing on the cake! Our deal •a unique opportunity to participate in the growth of a company (with lots of nice people!) on international markets, in a sector offering infinite perspective •a very "start-up" spirit, but above all relaxed and creative, a modern and pleasant environment. •a working atmosphere where the human is valued to remain professional while being cool (yes, if it is possible, you may see how…) Send us your application (cover letter, CV with recent photo) by email to: [email protected]

Sou portuguesa e o contacto que tive com a língua inglesa desde cedo levou-me a estudar Tradução na Universidade de Lisboa. Antes disso, vivi em Inglaterra, onde estudei Publicação e Escrita Criativa. Sou consumidora ávida de todos os tipos de histórias, o que significa que as línguas e a palavra escrita têm um papel fulcral nos meus interesses. Fluente em português e inglês, sinto-me confortável com o francês e espero adicionar o italiano ao meu portfólio em breve. As minhas competências incluem: - tradução - transcrição - revisão - edição - escrita - legendagem As minhas competências podem ser utilizadas para qualquer área de especialidade, independentemente do quão técnica. Anseio por melhorar as minhas habilidades a cada oportunidade, de forma a poder entregar trabalhos de qualidade a todos os clientes. Independentemente do tipo de projecto, o meu objectivo é conseguir alcançar o resultado non plus ultra no menor tempo possível. Pode contactar-me para pedir um orçamento. * I'm a Portuguese speaker whose early contact with the English language resulted in me studying Translation at the University of Lisbon. Previous to that, I lived in England, where I studied Publishing and Creative Writing. I am an avid consumer of all kinds of storytelling, which means that languages and the written word have a crucial point among my interests. Fluent in Portuguese, of course, and English, I am comfortable with French and hoping to add Italian to my portfolio sometime soon. My skills include: translation transcription proofreading editing writing subtitling My skills are available for use in every field of expertise, no matter how technical. I look forward to improving my capabilities with every opportunity, so as to be able to deliver high quality work to every client. Regardless of the type of project, I strive for the ne plus ultra final result to be achieved in as little time as possible. Feel free to contact me to make a budget enquiry.

Home Care in North Hertfordshire and Stevenage Reach Health Recruitment is a company specialised in the global recruitment of Health Professionals. We work with a vast range of medical professionals including nurses, doctors, and allied healthcare professionals. Reach Health Recruitment has an active European presence in Spain, Portugal, Romania, Italy, Poland, Bulgaria, Lithuania, Slovakia and in the Czech Republic. We work with clients in both the public and private health sectors. We are looking to fulfil 50 immediate vacancies for Home Care Professionals to provide high quality home care to adults and children throughout North Herts which includes Letchworth, Hitchin, Baldock and Royston plus Stevenage. What is Home care? Home care, otherwise known as domiciliary care, is the provision of care and support services that enable individuals to remain independent in their own homes. This often prevents the need for people to enter a residential care setting such as a care or nursing home and is the preferred option for most service users and their families. As people continue to live for longer and choose to remain in their own homes, the domiciliary care sector is set to almost double in the UK over the coming years, creating numerous opportunities to quickly develop a career and access senior posts through ongoing training and qualifications ALL of which are offered for free! The Employer The employer is a National homecare provider, delivering the highest quality of care and leading the field in customer service. The employer specialise in working with people who require care in their own homes and their families. They have nearly 200 offices in the UK and Republic of Ireland and provide over 7.3 million care visits at home every year. Main Responsibilities As a domiciliary carer, you will provide care and support to individuals in their own homes in a variety of ways including personal care- washing/bathing/toileting, helping with medication, assisting with cooking, feeding, shopping, light domestic duties and very importantly be there to provide companionship. You will get to know the people you are caring for and gain a thorough understanding of their exact needs, helping them to achieve things that they are unable to do by themselves and allowing them to live as independently as possible. A car is an essential part of the job these are available from the employer as you will be visiting clients in their own homes, which are located in roughly a 10 mile radius. The Ideal Candidate As a domiciliary care worker, you must be considerate, kind hearted and compassionate with a very caring nature and a positive, sociable disposition. You will be a superb communicator knowing exactly when you should listen and when you need to step in and help. You will understand what your customers need and will do everything you can to make it happen. As a domiciliary care worker, you will have great attention to detail, often have to multi-task and always remain calm under pressure. If you have experience as a carer either in a care home, with the NHS or in private care it would be useful, although is not a necessary requirement as you will undergo a full induction training programme at a centre of excellence training academy and will then be provided with ongoing support until you are happy to work on your own. Application Requirements: English level to a reasonable conversation standard Understanding of Home care job role Motivated to work with the elderly and dependant individuals Driving licence confident to drive in the UK lessons practice provided Good personality and professional attitude Genuine desire to help others Physically fit and hardworking Flexible to work various shifts including weekends Willing to work 50 or more hours per week including weekends Over 21 years of age Benefits include: Permanent contract 36 hours per week Salary 17680 pounds 36 hours at 8.50 per hour plus 4 hours travel at 8.50 time. Golden Hello First month rent paid as a golden hello repaid if leave in first 12 months Secure, long term work Many extra hours available Flexible shifts on weekends Full induction programme and ongoing support Subsidized Accommodation from 400 pounds to 500 pounds month depending on the location. Access to company car no cost and option to buy includes all bills and insurance Tax free business mile 12p Free sat Nav road side assistance Paid training providing NVQ QCF qualifications Free Initial Driving course Career progression 28 Days holiday including bank holidays Met at airport If you wish to apply or obtain further information please send us your updated English CV

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Location: Various locations, Switzerland. Job description: • Our client is a company providing all lawn and environmental care services in Switzerland, looking for experienced landscaping workers. • Lawn installation, maintenance, planting, propagation and other similar work. Requirements: • Similar work experience • Communicative German or Portuguese language skills; • Motivated and diligent worker; • Ability to work independently and quickly absorb innovation; • Own work clothes and tools; • Driver's license - category B; • Own car; • EU citizenship; • Qualification certificates are advantageous; • Please send CV in English or German! We offer: • The long-term work with possibility for improvement; • Salary from 4000 CHF/month brutto; • Work hours: 42-45 h/week, overtime possible; • The salary paid weekly; • Accommodation is provided at an additional cost; • Confidentiality is guaranteed, only selected candidates shall be informed. To inquire or apply, please send your CV in English to sandra@reditus.lt or call +370 37 211835 or +37062997089. When sending CV candidates agree that his/her personal information would be used and stored by the company „Reditus LT“ for the purpose of job search (more: http://www.reditus.lt/en/privacy-policy/

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!

What you’ll be doing: • Handle English and Italian inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • A huge learning and development platform tailored to you. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & Italian language is essential. (C1 level). • Ability to multitask in a fast-paced environment. • Ability to work shift patterns, including some weekends. Typical hours of operation can be from 8am - 8pm. Join us on this amazing adventure!

Grupo Natural is pleased to invite you to join our team. We are a group of restaurants. Our restaurants are Parrilla Natural, Gourmet Natural and Wild Fire. They are located in the Algarve, more precisely in the area of Almancil, Vale do Lobo and Quarteira. We have a vacancy for WAITER ASSISTANT (M/F), and if you find yourself residing somewhere far from us, don't worry, we offer accommodation! Requirements: • English knowledge; • Excellent presentation; • Excellent ability to work under pressure; • Excellent oral expression and pleasure in contact with the public; • Initiative capacity; • Strong capacity for attention and coordination; • Dynamism and liking for teamwork; • Excellent organizational skills; • Availability to work on weekends and at night; • Ability to work under stress; • Assiduity and punctuality. Tasks and responsibilities: ● Participate in arranging the dining room according to the characteristics of the service to be performed, preparing the tables. ● Helping the waiter during the entire service provided to the customer, namely serving drinks and clearing tables; ● Help with cleaning after the end of the service; ● Preparation of the next day's set-up; ● Serving customers in the dining room, ensuring the connection with the kitchen ● Respect the quality standards defined by the group; ● Guarantee of compliance with HACCP standards. Conditions: • Good work environment; • Remuneration compatible with the function; • Food; • Continuous training. Our group's main key is its enormous success, professionalism and positive attitude. Send your CV to recursos.h@gourmetnaturalrestaurant.com, with reference WAITER ASSISTANT (M/F).

The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l

Are you passionate about the GAMING INDUSTRY? You like to help others with their inquiries while enjoying a great WORK ENVIRONMENT?   This is the right OPPORTUNITY for YOU!!!   Part of your daily activities will be: Respond to customer inquiries with timely and accurate responses; Take personal ownership of customer requests and maintain accountability for follow-through; Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer surveys; Maintain productivity levels that meet or exceed departmental goals; Handle customer contacts that require the use of core and advanced skills; Occasionally handle complex customer contacts as needed; Escalate critical customer well-being issues as well as any issue beyond the scope; Consistently implement coaching provided by management to reach departmental goals. Perform other duties as assigned.   Procedure The training period is approximately 2 weeks. It has a duration of 8 hours per day. During the training you will receive an insight into your future work field which will include: Integration into the Company's team; Training for new computer software programs; Comprehensive product training about products and services of the client; Customer management training for chat and e-mail contact; On-the-job training and independent implementation of training content. Compensation On the first day of training you will sign the training agreement, which includes information about the salary, schedule and duration of the training. The successful completion of your training will result in the work contract signature. The signing of the contract will either take place on the last day of training or on the following workday.     Further information about the working conditions Working hours & Rotating shifts 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern from Monday to Saturday. Holidays Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project. Your holiday entitlement refers to Portuguese law with 22 days per year. Holiday and Christmas bonuses In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.     Don't let this Opportunity GAME OVER!!! Apply NOW!!!

We are seeking an all-round Ophthalmologist to join an enthusiastic team of six ophthalmologists for a regional hospital in the southern part of the Netherlands. It concerns an Independent Treatment Centre where patients can go for almost all eye deceases. The clinic is part of a national network, consisting of 7 eye care clinics, 2 refraction clinics and a network of 100 optics companies. Our modern furnished clinic offers space for 8 consultation rooms, 3 orthoptics rooms, various examination / treatment rooms, 2 operating rooms and a recovery room. The location has the latest equipment (including Heidelberg and Zeiss OCT and PASCAL laser). In the operating theater we work with the Alcon platform: Luxor, Centurion and Verion. Every year we see more than 40,000 patients and about 2,500 surgical procedures take place. The ideal candidate: An all-round ophthalmologist with good communication skills, preferably flexible and empathic. You also have surgical skills or do you have the ambition to become one. It is then possible to develop this further within the clinic; A team player and function best in a group that wants to be jointly responsible for providing good quality and patient-friendly care. Colleagues who are in the final phase of their training are also cordially invited to respond. Reasons to choose this job: After a selection procedure, you will join a pleasant group of ophthalmologists, who work in a well-organized ophthalmic clinic. The CAO-AMS applies to the employment. A result-dependent bonus scheme is included in your employment contract. You will have the opportunity to do your own difference, being a part of a diverse, supportive and costumer focused team. Other financial conditions and benefits such as good work life balance policy will be provided in the interview. Please send us your CV in english to joanapiresdacosta@hotmail.com Talent Acquisition Specialist JPC & Monteiro Recruiter4Europe

Uniplaces is looking for native/fluent Italian and fluent English speakers who will take the company to the next level. This is a sales development & inside sales role that is tasked with building the sales pipeline and getting the word out about Uniplaces. We’re looking for someone who is hungry to sell, that wants to learn the ins and outs of how a sale should be done, from start to finish.   About Uniplaces Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team which embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   What can you expect from this experience? You will be speaking with landlords, property owners, managers of student residences and property managers, to find out if they are interested in working for Uniplaces. The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with potential clients for Uniplaces. You are the start of the accommodation provider journey with Uniplaces. You will be accountable for understanding whether or not it will make sense for both parties to work together, by asking the right questions and getting all the needed answers from accommodation providers.   What will your mission be?  Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published on our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements What is the profile we are looking for? Fluent in Italian and English (other languages are a plus); Enrolled in university or recently graduated; International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/customer-acquisition-intern-italian-speaker Note: Please send your CV in English

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com