Our customers profitability

Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT

Want to be a part of creating a leading e-commerce and a strong people consultancy company? Lybe is the most successful e-commerce agency in Sweden and now have Consultancy here in Portugal In our strong team we create attractive and smart solutions that increase our customers' sales and profitability.   Lybe’s ambition is to be the leading e-commerce agency and grow in the consulting area. To achieve this we have a mission to make our customers industry winners. We do this with the help of the best brains that consists of an international crew which generates a dynamic culture.   If you believe, like us, that you should have fun at work to become the best. If you are a talent that wants to grow. Then we can offer you the right conditions. At Lybe you get to work closely together with some of the world's most skilled developers.   Grow Everyone at us has a high level of ambition, we always want to improve. Take the opportunity to work with the best of the best and learn new things every day.   Have fun To be really sharp and make our customers happy and satisfied, it is important that we have fun at work. We prioritize fun activities and work/life balance.   Feel free As long as you do your job, you should have a high level of freedom. In this way we also maintain the space to develop both ourselves and Lybe as a company. The role of a Developer Lybe is a growth company with entrepreneurial spirit which places high demands on a floating competence profile. Industries include everything from strong consumer brands to large listed industrial companies.   Our chosen platform for e-commerce is Magento 2, but we are developing skills in anothers technologies in frontend and backend areas. Preferably you have official certification, but this is also something we can help out with.    Requirements profile You are passionate about delivering value through well-written code and have the drive to constantly learn more. You are also an excellent team player who helps colleagues to become better every day.   Apply or grow into the roles as Frontend Developer, Backend Developer, Systems Architect or Tech Lead.   Desirable requirements: Degree in Computer Engineering or similar Knowledge of.NET, C#, SQL and microservices architecture Basic knowledge of.Net Core, Azure (preferred) Basic knowledge of Javascript (preferred) Application Contact Jose at rh@lybe.se or +351 919 588 101 for more information, you are warmly welcome to the office for a cup of coffee.  

Portugal | Remote | Full-Time Our mission at hello again is to support companies to attract and retain customers by creating an easy-to-use loyalty program. Our main goal is to become the leading digital loyalty provider throughout europe. With our loyalty app (including crm) companies gain new and loyal customers. We are proud that already 500 happy customers are using our loyalty app. YOUR TASKS Development and maintenance of web solutions as part of an agile software development team More specifically (but not limited to): -new REST APIs with Python and Django -extend the data model -write and maintain unit test cases -Maintenance of our server infrastructure Maintain the technical documentation Develop a highly scalable system Provide technical support to our customers Communicate requirements and dependencies of the component within the system with other team members and sales team Optionally: Frontend development with Vue.js YOUR QUALIFICATIONS Good knowledge of Python and SQL Flexibility and willingness to learn Knowledge of git or other versioning tools Experience with the following technologies is a plus: -Frontend development (e.g. Vue.js) -docker, Kubernetes -Django -Analytics tools Willingness to work in a distributed agile team Academic degree or HTL degree good german skills are essential Leadership experience is a plus THAT'S WAITING FOR YOU Personal growth through a learning and supportive culture Latest technologies Casual and inspiring working atmosphere in a successfully growing company Team-spirit and numerous team-events throughout the year Brand new and hip office with good access to public transport. Flexi-time Depending on your qualification and background, you will receive a performance-oriented salary that suits your profile and ability. The gross salary for this position is between € 40.000,00 and € 65.000,00 per year. Applications under: https://helloagain.bewerberportal.at/Job/173075

  About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Requirements About the position: We're looking for a Senior Product Manager to partner with engineers and designers to develop impactful solutions for Uniplace's customers (Tenants and Landlords). You'll work on various projects across the product with a diverse set of team members.   Why you'll love this job: You ensure the product vision is achievable and inspire others to be part of this journey. You interact with other company areas and create product strategies to be closer to product vision goals. You partner with the engineering team and product designer to research, define and design solutions across multiple product domains. You bring the Tenants' and Landlords' voices to the conversation and ensure the delivery of value to our customers. You communicate and evangelize the value of our platforms to engineering teams and business stakeholders by defining, tracking, and reporting on metrics. You participate directly in user research with our product designer and tech lead. You check and analyze data to make informed decisions. Main requirements: You have a minimum of 5 years of experience as a product manager. You are a fast learner and eager to learn. You can organize and plan your tasks. You believe in working in a fast-paced team environment. You have experience in creating product strategies. You are a very organized person. You plan your thoughts very well and can explain them to others. You like to dive into a problem, find quick wins to solve it and prepare the improvements for future releases. You can work with engineers on a technical level and with other stakeholders on a business level. You have a genuine obsession with customers satisfaction. You are fluent in English. Nice to have: Experience as an engineer  You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders ad peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models! What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: As our first product designer, you will be working closely with developers, with a fast-paced process, to create UI/UX and participate in the entire process of conception to the deployment of the feature. Also, you will work closely with our Product Manager to study and understand our customers, bringing new ideas and improvements to our product. You will have autonomy, and you will have the chance to work on several fronts.   Why you'll love this job: You will be working side-by-side with engineers and a product manager to create amazing features for our products As a full-stack designer, you will not work only on the prototypes but also on research and validation of design proposals You will focus on delivering high value and high impact features to our customers, working with a lean mindset You will also work on our design system You will help us to recreate our product vision and strategy   Main requirements: You are a fast learner and eager to learn You can organize and plan your tasks You believe in working in a fast-paced team environment You have a minimum of 3 years of experience as a product designer or UX/UI designer You have experience designing for SaaS products You have experience driving user research, qualitative & quantitative You like to dive into a problem, find quick-wins to solve it, and plan the improvements for future releases Your portfolio reflects your strong interaction design skills You work in close collaboration with engineers You accept the opinions of others and understand how to use feedback You can design polished, high-fidelity mockups of your solutions using modern design tools such as Figma and Sketch   Nice to have: You have experience using and working with design systems You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models!   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Procura-se Angular Frontend Developer para trabalhar em empresa alemã no centro de Lisboa. We are looking for a skilled and reliable Front End Developer to join our new front end team in the center of Lisbon. Our technology platform Livereach® lets our customers aggregate and merge data in real time to create interactive visualizations for large displays, mobile apps and the web. We are a dynamic company headquartered in Germany with strong customers and partners. You will be working on challenging tasks as part of an international team. What you need to bring to the job: ●  Degree in Computer Engineering or similar ●  3+ years of previous experience as JavaScript developer ●  An advanced understanding and 1+ years experience with the Angular framework ●  Good communication and interpersonal skills ●  A strong will to continuously learn and improve ●  Good English, both written and spoken (English is our working language) ●  Solid experience with CSS / HTML 5 / GIT What you will work on: ●  You will work on our complex angular app, which our clients use to setup and manage our products ●  You will develop new features and improve existing ones, on the basis of detailed mockups and clear task descriptions. ●  You will improve our code base and fix code smells. ●  You will work independently as part of our international development team. ●  You will be using the latest technology and ensure our apps are always up to date. Why you should appy: Challenging tasks working on cutting edge technology An international dynamic team A modern work environment in the center of Lisbon Making a strong impact on the product and seeing real results quickly Modern technology stack

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven  Market & Strategic Analyst  to identify the best strategies through Market analysis and implement strategies to accelerate our growth. We hire talented people who thrive on solving challenging problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success, and it's our authentic, humble, gritty people who turn Sensei into a better company.  What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution; Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 2-3 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year, with the office; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063100-market-strategic-analyst

As a Web Frontend engineer at Lovys, you'll be part of a team that creates and maintains experiences across some of our web frontend properties, including landing pages, subscription flows, web applications for our customers and partners, and our internal business and operations tools that manage our insurance products across Europe. You'll have the opportunity to impact our core digital insurance business, as well as emerging products data/fraud prevention, and others.  We look after someone who has the ability to think about smarter ways to improve our offering, with a hands-on mentality. The ideal candidate is someone who enjoys a challenge, and thrives in a small, fast-paced environment. Problem solving is a must, as well as ability to work under strict deadlines.  And most importantly, you are excited about re-imagining insurance at Lovys and building a long-lasting company.  Responsibilities Build complex web applications using the latest web tooling and modern JavaScript frameworks, including Angular and Node.js Work within a small team, collaborating with your colleagues (product manager, designer, backend/mobile engineers) to ship impactful products Use experimentation and data analysis to tune your web applications to be high-performing, intuitive and functional  REQUIREMENTS 3+ years of full-time engineering experience  Fluency in English is a must  Strong Javascript coding/debugging abilities: You have advanced knowledge of at least one programming language and are happy to learn more. At the core of modern web applications at Lovys is Angular, a web framework for building high-quality sites and web applications. You have experience and passion for building complex, performant, responsive, accessible and beautiful web experiences that are well-tested, documented and monitored. Strong understanding f web technology concepts: HTTP, HTML, CSS, Web APIs, etc  Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment Design and business acumen: You understand requirements, whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to delightful user experience. You’re also comfortable driving development from a sketch to a polished product  Great communications skills: You are adept at communicating and collaborating effectively with others, promoting your ideas as well as being humble when you may be wrong  You are excited to learn from and teach others  Comfortable driving development from a sketch to a polished product    NICE TO HAVE  You are familiar with service-oriented architecture, microservices, and distributed systems  You have Web/Visual Design, UI/UX, and other relevant HCI experience  You have experience creating experimentation-heavy, content-driven websites where performance and usability matter most    PERKS Competitive salary Quarterly offsites and social events (laser tag, karting, afterworks, etc.) Being part of one of Europe's fastest insurtech companies A diverse team with +10 nationalities and great team spirit!   Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/web-front-end-developer-in-leiria?country=PT

We are a company based in Spain wich runs eMarketing and eVisit project for both Life Sciences and Veterinary Industry in Portugal, Spain, France and Italy. Our projects are a new communication channel with Doctors and Veterinarians more oriented to provide a better understanding of technical aspects of the products we represent (their right jsut use, practical cases, studies...) Rathern than transmit  just sales offers as a telesales company. We perform all the tasks involved in the project using technology and 1:1 online sessions. Our teams are always composed by people with education and background in Biology, Cheminstry, Veterinary... to provide a right explanation of the message. At this moment we would like to open a new pilot project in Portugal for one of our customers which would involve the communication and training to veterinarians about the products of our customer. It will be a pilot project for two months to test the results of our methodology with high chances to open the project for the rest of the year. The idea is to provide the right training to the candidate (graduate in Veterinary, Biology, Chemistry... with Portuges language native) to be able to use our tools and perform this 1:1 technical sessions with our customers. The idea is to stablish a price per session successfully run and under a level of quality we will meassure, during the months of Januay and February 2021. (Starting in December 2020 also possible) We are looking for a candidate to be able to work from home as Freelance.  

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for an experienced and highly driven  Business Strategy Director  to build, develop and support a strong strategy for our fast-growing business. In this role, you will join a team that loves consumer technology, business strategy, building new opportunities, and growing relationships. You will be on the leading edge of helping to shape Sensei direction and the future of retail. What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution.  Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 5 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Proven record of leadership in a work setting and/or through extracurricular activities; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture.  Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1065735-business-strategy-director

We are looking for French speaking talents ! Join our Team and work remotely in sunny Lisbon ! Project starts on 10.08.2022 We don't need previous experience - We offer training! Location: Home office in the area of Lisbon district Company:  Sephora - One of the most popular premium cosmetic store. Their online service are growing dynamically. We are looking for french speaking employees for our team in Lisbon to support our customers (inbound calls + emails)   Your tasks: Support our customers via chat, e-mail & handling calls (inbounds) Support the after sales process and every step related to it Complaint management and escalation when needed Answer customer request and doubts Ensure suggestive selling is carry out if there is openness on the part of the customer Our Expectations: You speak French in proficienty (C2) You speak Engish communicatively You live in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 8.00 a.m. to 7.00 p.m (8h/day, 40h/week) 10 months fixed-term contract with possibility of extension Online hiring process Health insurance (after 6 months of the contract) Flightt ticket reimbursement after 6 months Competetive salary and bonus system: 830 € gross x 14 months up to 100€* performance bonus/ month + *meal allowance 7.23 €* NET *per day Possibility of accommodation in a company - owned apartment We look forward to you ! Send your CV by email office@pacorecruitment.com By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.  

Marketing Partnerships SpecialistJob description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Marketing Team: No matter how great the product, it needs distribution. Marketing is the heart and soul of distribution at Uniplaces - a combination of Performance, Branding, Data, Partners, and CRM to build up sales funnels and engage our customers to ensure our value proposition is clearly communicated.   In this role, your mission is: To prospect for new partners and develop Uniplaces partnerships marketing program, aiming to increase revenue, acquisition, engagement, and reach new customers. This role will propose tactics to increase sales and awareness with current and new partners, working closely with the current partner marketing team to build, support, and execute marketing activities, necessary to support the channel, which includes tracking and analyzing partner performance and impact on sales, market share and competitive landscape. Some of your daily tasks will be: Create presentations, proposals, and other external communication Prospect and create strong relationships within Partners Contribute to the achievement of partner marketing & sales objectives Identify and deliver on opportunities to improve the customer journey Requirements Your track record: Knowledge of partner ecosystems, KPIs/metrics, and analysis Strong presentation skills Excel within a cross-functional team environment Ability to handle multiple projects, partners, and escalations Understanding of both direct sales and multiple distribution channels Knowledge of Reporting tools, mainly MySQL, Excel/google sheet, and Visualisation software Forward-thinking and highly analytical, with experience in gathering insights to form recommendations Native or Fluent proficiency in English is a plus   Your style: You are passionate about Partners, establishing partnerships, and love analyzing the customer journey Business savvy and an effective communicator, with in-depth knowledge of marketing communications Extremely independent and with a high level of initiative, able to proactively take on any challenge autonomously and to learn fast Ability to combine analytical skills with relationship skills and business acumen Proficient in time management, with the ability to multi-task and manage multiple projects concurrently, with attention to detail   This is why you’ll love this job: We’ll give you intensive training coupled with increasing business exposure and insights from our most senior employees, making you exponentially grow; Meeting people from all around the world daily, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models.   What else do you need to know? This is, right now, a remote position, but the company is based in Lisbon and you will have the chance to go to the office when you want to, once a week; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2)) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.