Customer service call

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Italian/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Italian- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package, if applicable; Signing Bonus. Feel free to contact and ask any questions you might have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Dutch/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Dutch- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package; Signing Bonus. Feel free to contact and ask any questions you might have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the German/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures.   Requirements: Fluent language skills in German- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability.   Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Signing Bonus; Relocation Package, if applicable.   Feel free to contact and ask any questions you have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Danish/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Danish- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package; Signing Bonus. Feel free to contact and ask any questions you might have!

Cross Border Talents is looking for Spanish native speakers to work as customer service in a call center in Lisbon, Portugal. Requirements: - Native Spanish; - English (B2/C1); - Passionate about entertainment and media enterprise; - Excellent communication skills coupled with empathy, team spirit and customer-oriented; - Familiarity with digital streaming services and devices; - Have a positive and can-do attitude; - Previous experience in Customer Service is highly valued. Offer: - Competitive wages (14 monthly payments per year); - Performance bonus; - Opportunity to professionally grow in a unique start-up project Send your CV to my email: mariana.guimaraes@cbtalents.com

Are you passionate about new technology and fast paced environments? If the answer is yes and you consider yourself dynamic, communicative and you’re willing to learn and grow inside an international project, we may have the perfect opportunity for you! ManpowerGroup is looking for Customer Service Representatives to provide an excellent customer service experience by answering inbound phone calls from customers and solving advanced technical issues while supporting one of the largest technology companies in the world. What we are looking for: - One year call center experience or face to face customer service experience (desirable); - Fluency in English (mandatory); - Ability to work a schedule which includes rotating shifts (8am - 8pm), weekends and holidays; - Ability to work in a fast-paced environment; - Ability to research technical information across multiple tools while talking with customers. We offer: - 4 weeks of paid training; - Work contract; - Meal allowance; - Monthly performance incentives; - Career pathing and opportunities; - Excellent work environment * Temporary work from home environment due to COVID-19; * Internet fiber connection is mandatory. Applications: joana.rodrigues@manpower.pt with the subject " ENG - BRG"

We are recruiting German speakers to work in Lisbon, Portugal as a Customer Service - Call Center. Requirements: Native level German written & Spoken; Fluent English written & Spoken; Friendly, customer-centric, problem-solving ability, willingness to learn, and ambitious. Send me your CV!! More info: mariana.g@xcellentalent.com

Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.

Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions Requirements Citizen UE or Work Permit Portugal; Portuguese (C2 Level or Native); English (B2 level); Availability to work in rotating shifts Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills;

A Interim Direct empresa de recursos humanos está recrutar para um cliente na área de Call-Center para a Povoa de Santa Iria. função terá como principais responsabilidades: Efetuar o acompanhamento o acompanhamento dos serviços dos clientes. As suas principais atividades são: • Listar envios dos clientes • Controlo regular do status dos envios • Elaborar reporting regular • Abrir processos de reclamações • Efetuar contactos telefónicos proativos com os clientes • Envio de bookings aos agentes para cargas de importação e folllow-up dos processos • Receber ordens de carga • Criação de reservas de exportação • Efetuar contactos telefónicos proativos com os clientes Requisitos: Formação académica superior (valorizado); Valorizada formação académica superior nas áreas de comércio internacional, gestão, ciências empresariais ou áreas afins; Experiência profissional 1 ano em funções similares; Bons conhecimentos de inglês; Bons conhecimentos de informática; Capacidade de relacionamento; Excelentes competências de comunicação. Oferecemos: - Contrato de trabalho; - Vencimento compatível com a função. Os interessados devem enviar para o e-mail currículo recrutamento@interimdirect.pt com a referencia CALL

The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l

Main responsibilities: - Handle all telephone calls in line with service standards and procedures; - Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; - Provide relevant information to customers in order to improve customer service and loyalty; - Assist customers with their online bookings and other web enquiries; - Inform customers about web features and content; - Assist with internal support and training of new staff when required; - Participate in specific operational projects where required. What we are looking for: - Fluent in German (C1 level); - Fluent in English (B2 level); - Excellent verbal and written communication skills; - Very good knowledge of Microsoft Office package; - Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus. - Ability to organize and prioritize; - Flexibility to attend supplier training and/or education events; - Schedule flexibility. - Appropriate working environment and conditions at home (space with privacy to work 8h day without noise); - Fiber internet service (mandatory); What we offer: - Attractive base salary; - Career progression possibility; - Benefits. Starting on July

What you’ll be doing: • Handle English and Italian inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • A huge learning and development platform tailored to you. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & Italian language is essential. (C1 level). • Ability to multitask in a fast-paced environment. • Ability to work shift patterns, including some weekends. Typical hours of operation can be from 8am - 8pm. Join us on this amazing adventure!

You don't need previous experience - We offer training ! Location - Home office in the area of Lisbon district Company: Hotel Tonight - is a travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for German and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 28.09.2022 ! Your tasks: Help the clients: booking, doubts, upgrades and resheduling and last minute requests If needed, call to the hotels explaining the client demands Assist customers and hotel partners via phone regarding customer bookings and customer demands Our Expectations: EU citizenship or a residence permit in Portugal You speak native German You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week) Permanent contract with 3 months of trial period Online hiring process Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month and 100€ complexity bonus + Signing bonus: 3000€ gross (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location - Home office in the area of Lisbon district Company: Travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Help the clients: booking, doubts, upgrades and resheduling and last minute requests If needed, call to the hotels explaining the client demands Assist customers and hotel partners via phone regarding customer bookings and customer demands Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week) Permanent contract with 3 months of trial period Online hiring process Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac' performance bonus/month + Complexity bonus 30b'/xe2/x82/xac'/month meal allowance 23b'/xe2/x82/xac' NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment Send your CV by email paco@proreruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer advisor, you will need to ensure excellent service standards and maintain a high level of customer satisfaction. By being part of the team, you will change our customer's life by providing all the information’s about our company can offer them As a Customer Advisor with French, you will:  Engage with customers to help and offer solutions by inbound calls and emails Create and update records and databases with personnel information and other details Guide in the use of the tool/application to customers We are looking for: Native or proficient French (C2) Previous customer-oriented environment experience is a plus Multitask, rigorous, autonomous, and resourceful Analytical and positive mindset For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Monthly Performance Bonus Hybrid model – 50% in the office and 50% remote Work from Monday to Saturday Part-time position -30 hours per week- Work hours 08h-15h or 09h-16h Life at our company: Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more! New and modern offices in Braga, Portugal All submissions will be treated confidentially under the General Data Protection Regulation. Apply here https://bit.ly/3vcXRqX

We are looking for French speaking talents ! Join our Team and work remotely in sunny Lisbon ! Project starts on 10.08.2022 We don't need previous experience - We offer training! Location: Home office in the area of Lisbon district Company:  Sephora - One of the most popular premium cosmetic store. Their online service are growing dynamically. We are looking for french speaking employees for our team in Lisbon to support our customers (inbound calls + emails)   Your tasks: Support our customers via chat, e-mail & handling calls (inbounds) Support the after sales process and every step related to it Complaint management and escalation when needed Answer customer request and doubts Ensure suggestive selling is carry out if there is openness on the part of the customer Our Expectations: You speak French in proficienty (C2) You speak Engish communicatively You live in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 8.00 a.m. to 7.00 p.m (8h/day, 40h/week) 10 months fixed-term contract with possibility of extension Online hiring process Health insurance (after 6 months of the contract) Flightt ticket reimbursement after 6 months Competetive salary and bonus system: 830 € gross x 14 months up to 100€* performance bonus/ month + *meal allowance 7.23 €* NET *per day Possibility of accommodation in a company - owned apartment We look forward to you ! Send your CV by email office@pacorecruitment.com By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.