Confer with customers by email

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2)) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: SEB -  Is one of the leading corporate banks in the Scandinavian market and has a strong position in the countries of the Baltic region. SEB has long been proud to offer world-class financial services and expertise. We are looking for French and English speaking employees for our team in Lisbon to support our customers (emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: You will answer the Client questions, via email. Provide customer support via email after a while you can start receiving some calls Work on continuous improvement for client satisfaction Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Saturday 7:00 am to 9:00 pm (40h per week)] Work in the company office in Lisbon – Oriente 9 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890 € gross x 14 months up to 100€  performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) Meal allowance23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Your tasks: Assist Customers through Social Media, chat, phone and e-mail regarding different queries. Query Types: Subscription, invoicing, tech troubleshooting Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. " Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Sunday 8.00 a.m. to 21.00 p.m] (Rotational) 2 days off in week,, full work frome home 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location - Home office in the area of Lisbon district Company: Travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Help the clients: booking, doubts, upgrades and resheduling and last minute requests If needed, call to the hotels explaining the client demands Assist customers and hotel partners via phone regarding customer bookings and customer demands Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week) Permanent contract with 3 months of trial period Online hiring process Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac' performance bonus/month + Complexity bonus 30b'/xe2/x82/xac'/month meal allowance 23b'/xe2/x82/xac' NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment Send your CV by email paco@proreruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Location: Lisbon Our client is one of the most popular airlines with a network of connections all over Europe. It offers its services in the field of air connections as well as additional services such as hotel or car booking. Due to the easing of restrictions, the interest in our services is growing very much, so we are looking for new German-speaking members of our team in Lisbon! It can be just you! – by joining our team you will be responsible for servicing customers interested in purchasing airline tickets or additional services via social media chat and email. What do we expect? You are native German You speak well English – at least B2 level You are ready for relocation to Lisbon or you already live there You are customer oriented and enjoy contact with people What do we offer? Possible start date: 30.06 Fixed-term Portuguese contract with the possibility of extension Fully remote recruitment process Work shifts: Monday – Friday 7:30am – 5:30pm Work form home in Lisbon area (during the pandemic time), after the situation is back to normal you are welcome in our modern office in the center of Lisbon! Competitive salary and remuneration system: 1000€ gross salary per month paid 14 times per year (or 1158€ paid 12x) -optional up to 100€ performance bonus extra bonus 125€ meal allowance approx. 150€ net p/m Relocation package: flight Ticket Reimbursement & possibility of renting a company apartment Complete, tailor-made paid training What are your responsibilities? Supporting the airline’s customers by social media chat and e-mail Being the point of connection between the airline and the suppliers: Informations, Support, Complaints Prepare, maintain, and review purchasing files, reports and price lists Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken We require the EU citizenship or the residence permit in Portugal Are you interested in new adventure in the city where people spend their holidays? Apply with your CV: office@prorekruter.com  

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The leading payment fraud prevention platform for large companies worldwide. We are looking for German speaking employees for our team in Lisbon to support our customers. Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Support the user through Email and Calls (Inbound/Outbound). Maintain client relationships. Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information. Management of incoming calls and emails. b'/xc2/xa0' Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday b'/xe2/x80/x93' 8 am to 4 pm. Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 1100b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Free Health Insurance after 6 months b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy. b'/xc2/xa0'

We are looking for French speaking talents ! Join our Team and work remotely in sunny Lisbon ! Project starts on 10.08.2022 We don't need previous experience - We offer training! Location: Home office in the area of Lisbon district Company:  Sephora - One of the most popular premium cosmetic store. Their online service are growing dynamically. We are looking for french speaking employees for our team in Lisbon to support our customers (inbound calls + emails)   Your tasks: Support our customers via chat, e-mail & handling calls (inbounds) Support the after sales process and every step related to it Complaint management and escalation when needed Answer customer request and doubts Ensure suggestive selling is carry out if there is openness on the part of the customer Our Expectations: You speak French in proficienty (C2) You speak Engish communicatively You live in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 8.00 a.m. to 7.00 p.m (8h/day, 40h/week) 10 months fixed-term contract with possibility of extension Online hiring process Health insurance (after 6 months of the contract) Flightt ticket reimbursement after 6 months Competetive salary and bonus system: 830 € gross x 14 months up to 100€* performance bonus/ month + *meal allowance 7.23 €* NET *per day Possibility of accommodation in a company - owned apartment We look forward to you ! Send your CV by email office@pacorecruitment.com By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.  

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for French and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Project startsb'/xc2/xa0' 8.11.2023 Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured. ndexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday 7:30 am to 8:00 pm (40h per week)] Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'bonus/month + complexity bonus: 60b'/xe2/x82/xac'/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Free Health Insurance (after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.30 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native Dutch (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.00 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months + Signing Bonus 2000b'/xe2/x82/xac' (additional 500b'/xe2/x82/xac' paid after 3, 6, 9 and 12 months) Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Advisor, you will: •Confer with customers by email, chat, or phone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. •Managing customers’ expectations regarding the products and shipping deadlines. •Prepare, maintain, and review purchasing files. •Work on continuous improvement for customer satisfaction We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer Apply here https://bit.ly/3uFzm4Y or send an email to [email protected]

You don't need previous experience - We offer training ! Location: Lisbon – Oriente Company: Accor Hotel - Accor Hotels is a global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: Be a bridge between the hotels and the suppliers: Informations, Support, complaints (emails and chat) Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Prepare, maintain, and review purchasing files, reports and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people   We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. – 16.00 p.m.  or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Who are we? We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance ! Mission: * Interacting with customers by email to provide information in response to their requests * Undertake customer complaint’s handling and administration * Process refunds * Ensure that quality service is delivered * Develop and maintain strong relationship with customers * Work on customer satisfaction Your profile: * You are perfectly fluent (mother tongue or bilingual) in English and in Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; * You are used to work with Microsoft Office Pack; * You have a strong problem-solving mind and analytical spirit; * You have excellent communication skills and you are customer’s satisfaction oriented Type of contract: * Full-time, effective employment contract/open-ended contract * Remuneration to be defined according to the profile * Position to be filled immediately Job located in: Lisbon Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team. If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: [email protected]

Who are we?   We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team.   Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance !   Mission: Interacting with customers by email to provide information in response to their requests  Undertake customer complaint’s handling and administration  Process refunds   Ensure that quality service is delivered  Develop and maintain strong relationship with customers  Work on customer satisfaction    Your profile:  You are perfectly fluent (mother tongue or bilingual) in English  and in  Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; You are used to work with Microsoft Office Pack; You have a strong problem-solving mind and analytical spirit; You have excellent communication skills and you are customer’s satisfaction oriented   Type of contract: Full-time, effective employment contract/open-ended contract Remuneration to be defined according to the profile Position to be filled immediately   Job located in: Lisbon     Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team.   If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net