Be able turn

We’re looking for an outstanding Social Media Manager.   You’ll be responsible for: Be 100% responsible and accountable for the assigned client social accounts Responsible for day-to-day communication with the client and for the long-term relationship with the client. Introduce new marketing and industry trends to the agency. Responsible for deliver the project within the agreed time plan. Write briefings and de-briefings. Create marketing campaign on Facebook Ads, Google Ads and other media platforms. Develop, organise and plan content for all of our clients Formulate social media strategies. Contact with 3rd party support teams Develop Analytic reports and present them to client Develop and Monitor SEO and user engagement and suggest content optimization Communicate with industry professionals and influencers via social media to create a strong network Turn fans IN.TO customers and customers IN.TO brand advocates   The talent we’re looking needs to WOW us, bring fresh and out-of-the box-ideas and be able to fit perfectly within the company’s culture.   Some skills you need to nail and are mandatory: Excellent eye for detail Accountability and ownership of your projects Excellent communication skills Speak and write English (we have international clients and partnerships) Speak and write perfect Portuguese Master Facebook Ads and Google Ads as well as all social media platforms (examples: Facebook, Instagram, Twitter, Pinterest, TikTok, LinkedIn, etc.) Use Social Media tools, Hootsuite, Canva, Google Trends, etc. Master website platforms in terms of editing, changing content, etc. (Shopify, Wordpress, Wix, etc.) You’ll need to have an analytic drive but also a creative vein Excellent SEO and content creation skills   Some bit and bobs we appreciate, but are not mandatory: Some sort of education degree + 4 years of experience in a similar position, preferably on agency side Familiarity with web design platforms and publishing Familiarity with Adobe Package it’s a big plus   Please do not send us an Europass CV, because, where’s the fun in that? Also, we would like to see your presentation letter/email. So, if you think you’re the right match, send us your CV and/or portfolio to info@intoagency.com. We do analyse all the candidates carefully and in detail, but unfortunately, we do not have time to reply to all. And for that, we apologise in advance. However, if we think you’re a good fit, we’ll contact you within 2 weeks of your application.

VORTEX-CoLab is looking for a Software Research Engineers with a MSc in Computer Science or similar (Information Technology, Electrical Engineering, other) and who meet the following requirements: -With a keen interest in technology and science you will have between 2 to 5 years of experience in software design and development; -Fluency in objected-oriented languages and software architectures; -Good programming skills in C++ and/or Python -Javascript / node.js / React would be a plus -Problem solving and logical reasoning skills -Taste for data visualization / Human-Machine Interaction (HMI) -Good oral and written communication skills -A natural inclination to work on a collaborative environment, and the willingness to work on a broad variety of projects Bonus points for: -Awareness of programming for the use of sensors and actuators (Robotics perception / control) -A real thirst for knowledge and to stay ahead of the latest trends makes you an active curious and inventive thinker. You´re not afraid to try something new WHAT? As a Research Engineer at Vortex-CoLab you will work collaboratively with a cross-functional team of other engineers, researchers and product managers supporting initiatives that will define the next generation of embedded and real-time systems that are highly connected, with massive processing power and performing complex applications. As a member of the team you will drive future concepts and contribute to our innovation roadmap and prototype solutions. How you can expect to fill your days: -Participation in amazing and out-of-the-box Research and Development projects where you will be able to turn ideas into reality; -Pragmatic application of classic Perception algorithms and models to solve complex perception use cases; -Integration of driving simulation with network simulation, for building co-simulation environment for simulated V2X vehicles

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.   We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team: Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.   What can you expect from this experience? A lot of your day will be spent contacting landlords to make sure they have their listings updates in order to help students from all over the world who are going to study to another country. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!   In this role, your mission is: Management and update of properties’ availability, thorough phone contact with our clients; Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project; Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague. Requirements   What is the profile we are looking for? Fluent/Native in Portuguese and English (other languages are a plus); International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities; Available to relocate to Lisbon or already living here; A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious.  

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Competitive pay, Full Time and Long-Term Position with competitive pay and monthly rewards. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); NOTA IMPORTANTE - Não serão considerados: - Candidatos que nos tenham contactado em Recrutamentos anteriores - Candidaturas enviadas de outra forma ou para outras caixas de email, que não bikeiberiastaff@gmail.com

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

We are looking for friendly, enthusiastic, hard-working and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Front Desk Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes Helping with pre and post tour/rental process Basic care of Bike and Accessories   Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License Full Time & Long Term Position

We are a company based in Spain wich runs eMarketing and eVisit project for both Life Sciences and Veterinary Industry in Portugal, Spain, France and Italy. Our projects are a new communication channel with Doctors and Veterinarians more oriented to provide a better understanding of technical aspects of the products we represent (their right jsut use, practical cases, studies...) Rathern than transmit  just sales offers as a telesales company. We perform all the tasks involved in the project using technology and 1:1 online sessions. Our teams are always composed by people with education and background in Biology, Cheminstry, Veterinary... to provide a right explanation of the message. At this moment we would like to open a new pilot project in Portugal for one of our customers which would involve the communication and training to veterinarians about the products of our customer. It will be a pilot project for two months to test the results of our methodology with high chances to open the project for the rest of the year. The idea is to provide the right training to the candidate (graduate in Veterinary, Biology, Chemistry... with Portuges language native) to be able to use our tools and perform this 1:1 technical sessions with our customers. The idea is to stablish a price per session successfully run and under a level of quality we will meassure, during the months of Januay and February 2021. (Starting in December 2020 also possible) We are looking for a candidate to be able to work from home as Freelance.  

PT- Quer promover o seu estabelecimento? Somos profissionais de marketing digital e adaptamo-nos a todas as suas necessidades, inclusive financeiras, para que você tenha a oportunidade de promover seus negócios e obter maiores lucros, principalmente diante da crise de saúde que afeta a todos nós, no qual você não pode ficar para trás... Usamos métodos quantitativos para avaliar projetos, combinados com práticas heurísticas e intuição, apoiados em anos de trabalho em ambientes muito diversificados. Entre em contato conosco e perceba como pode ajudar o desenvolvimento de seu projeto de vida... https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr FR - Vous souhaitez rentabilisé votre entreprise ou commerce? Nous sommes des professionnels du Marketing Digital et nous, nous adaptons a tout vos besoin, même financier, afin que ayez l' opportunité de pouvoir mettre en avant votre entreprise et de réaliser des bénéfices plus important, surtout avec la crise sanitaire qui nous touche tous. Nous utilisons des méthodes quantitatives pour évaluer des projets, ainsi que des pratiques heuristiques et de l'intuition, soutenues par des années de travail dans des environnements commerciaux très divers. Faites nous confiance et contacter nous afin de pouvoir vous donnez plus détails et crée un projet ensemble, après tout s'informer c'est gratuit! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr EN - Do you want to make your business or business profitable? We are Digital Marketing professionals and we adapt to all your needs, even financial, so that you have the opportunity to be able to promote your business and make more significant profits, especially with the health crisis that affects us all.. We use quantitative methods to evaluate projects, as well as heuristics and intuition, supported by years of work in a wide variety of business environments. Trust us and contact us so that you can give you more details and create a project together, after all, getting informed is free! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr Obrigado! Merci! Thanks! PT- Quer promover o seu estabelecimento? Somos profissionais de marketing digital e adaptamo-nos a todas as suas necessidades, inclusive financeiras, para que você tenha a oportunidade de promover seus negócios e obter maiores lucros, principalmente diante da crise de saúde que afeta a todos nós, no qual você não pode ficar para trás... Usamos métodos quantitativos para avaliar projetos, combinados com práticas heurísticas e intuição, apoiados em anos de trabalho em ambientes muito diversificados. Entre em contato conosco e perceba como pode ajudar o desenvolvimento de seu projeto de vida... https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr FR - Vous souhaitez rentabilisé votre entreprise ou commerce? Nous sommes des professionnels du Marketing Digital et nous, nous adaptons a tout vos besoin, même financier, afin que ayez l' opportunité de pouvoir mettre en avant votre entreprise et de réaliser des bénéfices plus important, surtout avec la crise sanitaire qui nous touche tous. Nous utilisons des méthodes quantitatives pour évaluer des projets, ainsi que des pratiques heuristiques et de l'intuition, soutenues par des années de travail dans des environnements commerciaux très divers. Faites nous confiance et contacter nous afin de pouvoir vous donnez plus détails et crée un projet ensemble, après tout s'informer c'est gratuit! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr EN - Do you want to make your business or business profitable? We are Digital Marketing professionals and we adapt to all your needs, even financial, so that you have the opportunity to be able to promote your business and make more significant profits, especially with the health crisis that affects us all.. We use quantitative methods to evaluate projects, as well as heuristics and intuition, supported by years of work in a wide variety of business environments. Trust us and contact us so that you can give you more details and create a project together, after all, getting informed is free! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr Obrigado! Merci! Thanks!

DAXXA is looking for a Chapter Lead – Senior Full Stack Dev Engineer for developing wholesale banking’s multi-country and multi-product platform that offers the best digital experience to ING’s biggest clients. Think forward! Our purpose is to empower people to stay a step ahead in life and in business. We are one of the most innovative banks with a strong established brand that operates worldwide with a clear omnichannel distribution strategy and international network. You will work together with a team of 5-7 young talented engineers based in Hollanda or Portugal which takes end to end ownership and responsibility and contributes in an agile way to the full lifecycle of an application, from requirements phase and implementation to running it in production. We work in a fun and creative environment where we enable everyone to perform at its best. Trust is essential: we respect each other’s opinion and we are not afraid to speak out loud whenever it is required. What you'll do: As an energetic Chapter Lead with expertise in people management, you are an engineer and this will be your role in the squad for 60% of your time. With your fellow squad member, you develop and deliver features to production. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching members of your Chapter and overseeing their personal development. You help your chapter develop through coaching, mentoring and constant feedback Together with your IT Area Lead, you set targets for each team member You are responsible for HR-related activities: For instance 1 to 1 meetings with your team members, performance management. You work with the recruitment team to attract, onboard and retain top talent. Stakeholder management: work with stakeholders from different squads to understand and be able to help the team set-up their individual KPI’s and determine the way of working for the chapter; How to succeed. Master of Science in Computer Science or an equivalent field Excellent knowledge of Java8+ including Spring framework 4.x/5.x and Spring Boot 2.x You are able to develop an efficient and maintainable code with the right balance between solving the problem at hand and not over-engineering your solution. 5+ years of software engineering experience, preferably in creating high scalability mission-critical applications. Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift is a plus Experience with at least one scripting language (e.g. Python, Ruby etc) Working knowledge with Javascript and frontend frameworks You keep yourself up to date with the latest trends and like to try everything out and experiment. Good understanding of DevOps practices including Git, CI/CD, test automation and monitoring Good understanding of relational databases (e.g. Oracle, MySQL). Familiarity with NoSQL datastores is a big plus. Experience leading chapters or teams developing highly concurrent and reliable distributed systems is a plus Fluent in written and spoken English A salary tailored to your qualities and experience Flexible working hours and the possibility to work at home Reimbursement for travel expenses 13th month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary Personal growth and challenging work with endless possibilities to realize your ambitions An informal working environment with innovative colleagues who strive for the very best Progressive way of working according to the Agile method, so that new ideas come to life If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Contact the recruiter attached to the advertisement for more information.    

Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

Front Desk & Daily Operations - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com