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About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

Gostaria de rentabilizar o seu apartamento/moradia mas não tem tempo ou está longe? Nós tratamos de tudo. - Divulgação e promoção da propriedade nas redes socais e plataformas de rerservas; - Ajuda na decoração se necessário; - Atendimento e apoio ao cliente; - Limpeza e manutenção; - Check-in e check-out; - Ajuda burocrática se necessário no processo; - Gestão de reservas; - Análise de mercado para adequar serviços e valores; Somos pessoas licenciadas em Gestão hoteleira e Turismo com 10 anos de experiência no setor de hotelaria e imobiliário. Contacte-nos para obter mais informações, decerto podemos ajudá-lo. Would you like to maximize revenue of your property but you dont have the time or you are far away? We will take care of everything. - we will promote and develop your property at the social media and reservation platforms; - we can help with the decoration; - we will do the customer care and support them while theyre stay; - cleaning and maintenance; - check-in and check-out; - we can help you with any burocratic process; - manage the reservations; - market analysis to find the right service and value; We are graduated people in hotel managenent and Tourism with 10 years experience in the area and also real state. Please contact us for more information im shure we can help you.

Join us and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. We are looking for: Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages  Performance bonus Health insurance with a dental plan (after 6 months contract) Possibility to do Work from Home* Please send an email for details

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer advisor, you will need to ensure excellent service standards and maintain a high level of customer satisfaction. By being part of the team, you will change our customer's life by providing all the information’s about our company can offer them As a Customer Advisor with French, you will:  Engage with customers to help and offer solutions by inbound calls and emails Create and update records and databases with personnel information and other details Guide in the use of the tool/application to customers We are looking for: Native or proficient French (C2) Previous customer-oriented environment experience is a plus Multitask, rigorous, autonomous, and resourceful Analytical and positive mindset For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Monthly Performance Bonus Hybrid model – 50% in the office and 50% remote Work from Monday to Saturday Part-time position -30 hours per week- Work hours 08h-15h or 09h-16h Life at our company: Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more! New and modern offices in Braga, Portugal All submissions will be treated confidentially under the General Data Protection Regulation. Apply here https://bit.ly/3vcXRqX

Are you passionate about the GAMING INDUSTRY? You like to help others with their inquiries while enjoying a great WORK ENVIRONMENT?   This is the right OPPORTUNITY for YOU!!!   Part of your daily activities will be: Respond to customer inquiries with timely and accurate responses; Take personal ownership of customer requests and maintain accountability for follow-through; Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer surveys; Maintain productivity levels that meet or exceed departmental goals; Handle customer contacts that require the use of core and advanced skills; Occasionally handle complex customer contacts as needed; Escalate critical customer well-being issues as well as any issue beyond the scope; Consistently implement coaching provided by management to reach departmental goals. Perform other duties as assigned.   Procedure The training period is approximately 2 weeks. It has a duration of 8 hours per day. During the training you will receive an insight into your future work field which will include: Integration into the Company's team; Training for new computer software programs; Comprehensive product training about products and services of the client; Customer management training for chat and e-mail contact; On-the-job training and independent implementation of training content. Compensation On the first day of training you will sign the training agreement, which includes information about the salary, schedule and duration of the training. The successful completion of your training will result in the work contract signature. The signing of the contract will either take place on the last day of training or on the following workday.     Further information about the working conditions Working hours & Rotating shifts 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern from Monday to Saturday. Holidays Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project. Your holiday entitlement refers to Portuguese law with 22 days per year. Holiday and Christmas bonuses In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.     Don't let this Opportunity GAME OVER!!! Apply NOW!!!

Who are we? We are a young digital marketing agency starting in Lisbon, specialized in digital marketing. If you are passionate about Digital and are immersed in marketing, then join us! Mission We offer 1 position but 2 dimensions! Office manager: • You ensure the proper functioning of the agency • You are the relay of the Management based abroad for all administrative and managerial questions • You supervise the two marketing teams already in place (4 people): operational marketing and traffic management Marketing Manager: Mission 1 - Brand strategy • Preparation, implementation, testing, deployment, and monitoring the performances of web loyalty campaigns for different brands according to the established strategy and the schedule defined in collaboration with the agency's clients • Targeting, programming, and monitoring of emailing deliverability and performance (and cross-channel extensions), • Coordination of various professions: copywriting, DTP, translation, publication, IT, etc. Mission 2 - Marketing strategy • Continuous improvement of performances through comparative testing processes by your own initiative or on behalf of the Marketing team, • Reporting to the brand referent and to the Marketing Department (KPIs, deliverability, ROI, activity report) • Conducting cross-functional marketing projects for different brands and contributing to the optimization of the acquisition and loyalty strategy, Beyond the technical expertise, you especially have DESIRE! Desire to discover, innovate, succeed, contribute to the success of the agency by bringing your energy and enthusiasm. Must have: • You have 5 years of experience in a similar position • You have management experience • You are trilingual – English, French and Portuguese • You have a strong digital culture • You have a university or college education in digital marketing, preferably with a master /MBA • You have B to C digital marketing experience • You understand and take ownership of business issues very quickly • You are agile, rigorous, autonomous and results oriented • You are comfortable with understanding and processing data through Excel (Pivot Tables) - Power BI – Google Analytics • You master email marketing tools like Adobe Campaign - Actito – Salesforce - and are comfortable with building elaborate campaign workflows • You have already worked with and are comfortable with testing tools like Adobe Target – AB Tasty – Convertize or Google Optimize • You have worked on current CMS like Wordpress or Drupal • You are synthetical and know how to put forward the essential information for decision making Nice to have: • Knowledge of acquisition techniques (Affiliation - SEA) • You are comfortable with direct marketing techniques If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net

We are Plexus Tech, a technology company specializing in IT services and products, was founded on the talent and capabilities of our teams. A team of 2,500 professionals developing technology products and services that make life better for people, companies and institutions. Based on a model of proximity, speed and flexibility. Among our main international clients are practically all the companies on the Madrid stock exchange, but also some companies listed on the American stock exchanges, as well as large e-commerce companies, tour operators, airlines and financial entities. We are increasing our team to become part of an important International Telecommunications Operator. Do you accept the challenge to work with the market's leading technologies? Then join the Plexus Tech family! If you want to progress and face new challenges, this is the opportunity. Senior Cloud Identity Engineer will work together inside the cloud platform team on the development and improvement of the platforms in our Cloud and Kubernetes providers and in the analysis of new capabilities or functionalities that our consumers may require focused on secrets and identity management tools and governance. Working together with the rest of the platform teams and the product agile teams, providing them the automations and standardizations necessary to consume our services in a homogeneous and independent way. Our Cloud Identity Engineer specialist must have extensive experience in highly demanding architectures on cloud environments mainly AWS, secrets and identity management tools, automation experience, infrastructure as code, K8s platforms administration and small application development over k8s experience.   Job responsibilities: Technically evolve our Cloud platforms to provide the best product experience.  Evolution and maintenance of the K8s platform.  Design, maintain and improve the IAC modules that our clients will use.  Participate in the definition of new solutions and technological platforms.  Assist and advise product teams in far-reaching technological changes.  Identify possibilities for improvement and / or automation of internal processes.  Define and development of the identity management platform  Ensure the stability of the platform  Be part of the 24x7 guard team     Required knowledge:  Experience with cloud computing platforms AWS, container services.  Experience in IAC tools.   Expertise on Terraform.  Knowledge of security best practices in hardening and protecting cloud/on-prem environments, networks, servers, endpoints, applications, and databases.  Experience in configuration and deployment management tools. Especially Ansible  Understand and manage SSH key management creating platforms, policies and safes within HashiCorp Vault or secrets management.  Expertise with governance and managing secret standards and auto-rotation of keys/credentials are implemented and operating effectively.  Experience with monitoring/logging IAM services, including applications and systems, and resolve or escalation issues as and when required.  Expertise with IAM and secrets/key integration technologies and process flows for user lifecycle management.  Knowledge of development tools and continuous integration. Jenkins, Git  Deep knowledge of Cloud architecture and best practices.  Python application development knowledge  Experience in Linux systems administration  Fluent English   Desirable knowledge:  Technical reference and leadership abilities  Strong technical, logical, analytical and problem-solving skills  Team player with an agile mind-set  Able to work under pressure and with shifting priorities  What we offer: Integration in a solid company, recognised at i

Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Operations Manager to ensure our products' smooth-running, services' deployment and customer satisfaction. What you'll be doing: We're looking for a leader at the intersection of Operations, Leadership and Product. This person will be in charge of the company's deployments of computer vision technology in retail stores. We seek a professional with a broad skill set to take on responsibility for this array of areas, develop processes for delivering them, install the hardware at client sites and build out the team as the company grows its base in pair with the Deployment Manager, CTO and CEO. Leadership Build and lead a team of field logistics and installation professionals; Find, retain and manage top-grade contractors/suppliers across the geographies we operate; Frequently assume a general contractor role by independently solving problems in the field. Client Management Build the customer engagement playbooks; Relationship management with retailers; Ownership of expectations; working with account management so that we under-promise and over-deliver. Project Management Build the Store deployment Playbooks; Orchestration of processes and operational chronograms across organizations; Document and regularly update best practices for field operations; Create the training of new field operations recruits; Ownership of success. Supply Chain Management Negotiate prices and manage delivery timelines; Components: electronic, mechanical, system; Services: manufacturing, assembly & test, construction; Travel (20% >). About you: Excellent time management and organizational skills; 2/3+ years of relevant leadership experience in a reputable company/startup; 2+ years of relevant experience of Kaizen methodology is a strong plus; 2+ years of experience in B2B operations, in deploying hardware and software solutions; Fluent in business English. French, Spanish, Portuguese or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063007-operations-manager