BUSINESS DEVELOPMENT SPECIALIST MULTILINGUAL EM PORTUGAL

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. What You’ll Do In this customer-oriented role, as Business Development Specialist you will interact with existing customers via different channels, including phone, video, and e-mail. Equipped with opportunity data and aware of local business culture you will drive on-time renewals for assigned portfolio of products and service contracts across small customer segments. You will focus on minimizing the risk of contract churn by creating awareness of the importance of the support services and licensed digital products as well as by reaching out to customers who cannot be engaged digitally due to a lack of active contact details. You will bring a positive attitude, persistence, and strong communication skills to find a straight path to relevant customers’ representatives and build reliable advisory relationships to secure their renewals. We are looking for Proficient in Additional languages optional: German, French, Italian, Spanish. Developed communication skills and flexibility to talk with business and technical Developed self-confidence and influencing Basic analytical skills to understand complex data sets, produce summaries and customer-focused Willingness to continuous learning, team-oriented attitude, and dynamic approach to Good understanding and aptitude for Interests in communication technology, digital security, SaaS business would be Customer service, sales, or customer research experience would be Apply here https://bit.ly/3vxzbbs or send an email to [email protected]