Experience within travel tourism

Premium Traveler Barcelona is an incoming travel agency specialized in creating tailor-made trips and unique experiences in Barcelona, Catalonia and other Spanish destinations. We offer a wide selection of personalized and high quality concierge and travel services, such as luxury accommodation, private transportation, Barcelona private tours, gastronomic experiences, vip tickets for events, among others. In our incoming travel agency we propose a collection of exclusive and customized private tours and unique experiences to explore the art, the culture, the history and the gastronomy… in surprising and authentic ways. With us, you will live every destination in the most original and personalized possible way. We have designed the most attractive and varied day-by-day itineraries for you to discover the best of Barcelona and all our destinations. Luxury holidays and exclusive trips tailored to each client in Barcelona, Catalonia and other Spanish destinations. We are also specialized in the organization and management of tailor-made business trips and corporate events design in Barcelona. We are a destination management company, DMC, a luxury travel agency created by a team from Barcelona with extensive international experience formed by professionals in the world of tourism, communication, journalism, gastronomy and law… with one thing in common: the passion for people, for discovering, for traveling and for always wanting to show the best to all our visitors. Our luxury travel experts will show you a new style of traveling. Your trip starts here.

The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l

What you’ll be doing: • Handle English and Italian inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • A huge learning and development platform tailored to you. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & Italian language is essential. (C1 level). • Ability to multitask in a fast-paced environment. • Ability to work shift patterns, including some weekends. Typical hours of operation can be from 8am - 8pm. Join us on this amazing adventure!

We are currently looking for motivated candidates, preferably with some years of experience as a specialist within family medicine. Are you interested in moving to Norway? Professional requirements: Medical license and specialist approval from an EU country. Specialist doctor within family medicine, preferably with minimum two years of experience. Experience from pediatric medicine and infant check-ups. Experience from gynecological examinations within an office setting. Being in command of smaller surgical interventions. Being able to handle a broad variety of patients with a big variety of diagnosis unsupervised. Personality: You have a genuine interest and thrive to work and live in Norway with your family. You have a humble approach to new experiences at the same time as you are ready to take a big responsibility to fulfill projects, such as completing the language course in order to apply for license and specialist approval from the Ministry of Health and Welfare. You are able to work in a team where all members, no matter what professional background, are equally important. You are able to handle situations of stress well since emigration is a big step b'/xe2/x80/x93' but a rewarding one! We offer: Professional headhunters. Partnership with solid local partners. Free language course, done via Skype. Flexible and fair cooperation. Help with travel, accommodation, schools, kindergartens, and more. Professional support during the whole recruitment process. b'/xc2/xa0' Please contact us in order to hear more about your specific opportunities.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net    

Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal    Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following:  • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel  We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes   Please forward your CV in English (Mandatory).    

Join us and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. We are looking for: Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages  Performance bonus Health insurance with a dental plan (after 6 months contract) Possibility to do Work from Home* Please send an email for details

The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create value for the mobility sector. Above all, we have a particularly strong sense of team spirit – because the “We” in Webasto is your special plus. Webasto Portugal Lda. is a business service center for the Webasto Group. These exciting tasks are waiting for you here: Responsibilities - Support the purchasing function within the business - Manage requests and quality checks related to the ordering process - Purchase goods, materials, components and services in line with specified cost, quality and delivery targets - Prepare and raise purchase orders and order schedules - Request, track and validate order acknowledgements - Collect and assess data related to blocked invoices and provide analysis in case of escalations - Support the transfer of activities from international legal entities into the service organization - Develop process documentations and conduct trainings Requirements - 3+ years of experience in purchasing in a Shared Service or similar - College degree in Business Administration or equivalent qualification - Solid understanding of best practice procurement techniques - Advanced knowledge of MS office tools - Good working experience in SAP - Language skills: fluent in English and German desirable - Willingness to travel - Communication skills and cooperative mindset - High level of accountability and accuracy - Team player with a good sense for different company/ country cultures Your Special Pluses There are plenty of benefits with us – including high stability, training and development, flat hierarchies and a variety of tasks as well as an innovative spirit in a high-tech environment. Become a part of our company! To apply, send your CV in english to: PT.Talents@webasto.com

The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create value for the mobility sector. Above all, we have a particularly strong sense of team spirit – because the “We” in Webasto is your special plus. Webasto Portugal Lda. is a business service center for the Webasto Group. These exciting tasks are waiting for you here: Responsibilities Support the purchasing function within the business; Support of central purchasing process team regarding the creation and regular updating of process documentation; Support all operational tasks to achieve the operational and strategic targets; Create training documentation and conduct training for SAP and non-SAP systems and processes; Support and sequential takeover of Key User tasks for SRM, data warehouse and other purchasing systems; Support transfer of activities from international legal entities into the service organization; Drive target orientated process analysis and continuous improvement; Develop process documentations. Requirements 3+ years of experience in systems and processes or related purchasing areas; College degree in Business Administration or equivalent qualification; Solid understanding of purchasing processes; Advanced knowledge of MS office tools; Working experience with SAP MM, BI/BW and other reporting tools; Language skills: fluent in English, German desirable; Willingness to travel; Communication skills and cooperative mindset; High level of accountability and accuracy; Team player with a good sense for different company/ country cultures. Your Special Pluses: There are plenty of benefits with us – including high stability, training and development, flat hierarchies and a variety of tasks as well as an innovative spirit in a high-tech environment. Become a part of our company! To apply, send us your CV in English.

Key Activities Lead tactical material group processes and define priorities within global material group team and in alignment with Material Group Management  Participate actively on the scouting for new suppliers with the aim to optimize the portfolio of the sub-commodities    Leading sourcing processes, including RFQs, benchmarking, negotiations, offer and scenario analysis and final recommendation  Execution of negotiations with regional suppliers (e.g. price discussions, terms of delivery and payment, new business decisions, etc.)  Work on Carry Over projects (check capacity and supplier performance)  Collaborate with Risk Management for the implementation of product discontinuations in series production  Prepare specific periodic reports (keeping to the budget analysis, objectives, evaluation of portfolio performance etc.)  Maintaining good knowledge of the current market and future trends to support identification of alternative sources  Improve constantly the performance and prices of assigned suppliers and the supplier portfolio.  Responsible for all supplier-related purchasing issues, prices, capacity, changes during the series phase  Support the project Buyer function during project acquisition and Project development  Desired Profile University degree (technical or economics)  Minimum 3-year experience as buyer in automotive field  Experience as buyer in electronics is a an advantage   Good knowledge of IATF 16949  Very good PC knowledge (MS Office package)  Practice with SAP is an advantage  Very good knowledge of the English language (German knowledge is an advantage)  Good communication and negotiations skills, excellent team player  Willing to travel, mainly in European region