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Vashikaran Service in Canada is being used since ages and still it is most popular tantrik process in the whole world by which people are getting solution in any type of relationship problems. Vashikaran Services in India can be used both for person or professional relationship problem, however it is mostly used to get solution of love and marriage problems, such as, getting lost love back by vashikaran service, attract a girl and convince a girl for friendship by vashikaran services, husband and wife dispute solution by vashikaran services are among most popularly demanded in India. So, if you are thinking of taking help of vashikaran services then our world famous astrologer and vashikaran service specialist Acharya Narayan Shastri Ji can guide you with best remedies of vashikaran by which you will be able to get complete satisfaction and can make yourself worry and tension free for lifetime. Vashikaran Service for lifetime vashikaran:- Vashikaran can be done for a specific period of time of it can also be done for lifetime. It depends upon your requirement therefore vashikaran service can fulfil the desire to attract, control and influence someone according to your duration. Vashikaran Service for solution of breakup problem with girlfriend or boyfriend:- If your girlfriend or boyfriend done breakup with you and you want him/her back by vashikaran service then yes, vashikaran mantras and totke can definitely be helpful for you in this matter. Vashikaran service have the spiritual capability to make your lover realise your true love and feelings and can bring him or her back to you. Vashikaran Service to convince father and mother to accept your chosen one for love marriage:- It is most common in India that father and mother have conservative approach while selecting the boy or girl for their children. In India parents prefer there own choice and mostly never agree to accept the girl or boy you chose by yourself. In those cases vashikaran services can make your father and mother agree to accept your chosen girl or boy without getting hurt or forced. For more information contact Acharya Narayan Shastri Ji on given number. Vashikaran Service for stopping divorce or chances of divorce:- In India there are various cases pending in different courts for divorce and everyone known that divorce is not a good solution, in fact, divorce only separates you legally but if you and your known ones are attached with each other then the situation remains almost same. Therefore, vashikaran services can bring peace and harmony between your husband and wife relationship and can restore the lost faith between you. We are not saying that we are alternative of court and legal departments but spiritual path can definitely be an option for you to rethink about initiating a new and happy journey of married life. Vashikaran Services for getting job, promotion or desired post:- In this era of cut throat competition everyone wants to get mental peace in the area of work. If you are facing competition in your work area by your colleagues or if your boss is so rude in behaviour with you then vashikaran service can help them impress and keep convinced all the time. It bring the sense of support in the mind of people around you. If you are going for any interview and scared of your performance then vashikaran products like vashikarna yantra, locket or ring can help you to show 100% charm in front of interviewer and make you his or her center of attraction. Astrologer Narayan Shastri ji (Based in India) Call our International Helpline Number: +91-9643933763 (WhatsApp Consultation Available)

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com

We are seeking to a Cardiologist for an exciting life project based in Belgium. You are expected to make a proportional contribution to the departmental tasks and services. You work in an enthusiastic team of cardiologists, doctors and nurses. The partnership with colleagues consists of a climate of openness, mutual trust, and honesty, in which employees feel involved in the primary process and dare to hold each other accountable for each other's tasks and responsibilities. The ideal candidate: Experience in patient care; Broad interest in cardiology care; Completed cardiology training. Reasons for choosing this job experience: Freedom in how you would like to plan your work; Being able and willing to function independently in a team; Income up to approximately € 250,000 gross per year; The salary will be paid weekly. Other financial conditions and benefits, such us the good work-life balance, will be provided in the interview. You will do your own difference, being a part of a supportive, diverse, realiable and enthusiastic team. Please send us your CV to joanapiresdacosta@hotmail.com. Talent Acquisition Specialist JPC & Vera Monteiro Recruiter4Europe

Sales and Operations Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Sales and Operations Trainee in Athlon Portugal. We are with in Athlon. Getting you there.   Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the world of sales and operations. You can do this as a Sales and Operations Trainee: Commercial support Contact sales team, suppliers and colleagues from other departments Preparation of commercial proposals Prepare sales and accounting documentation Support the organization and prepare information for the processing of correspondence and archiving Support the post-sales team   Let’s talk Athlon  Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “If you like to be in a dynamic environment, work with people from around the world and want to know more about the growing renting market, this opportunity is for you!”     - Sara Menas (Inside Sales)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales and Operations Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your customer focus. You also have the drive to multitask functions. In addition, you have: Excel advance level Advance level of English Management school education   Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this. In addition to being able to count on developing yourself as a Sales and Operations Trainee, you can also count on: Scholarship of €960 gross monthly Flexibility and hybrid work model   Route to your new job    So Sales and Operations Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? After this date, this vacancy is closed.    Your application procedure looks like this: We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.  

Finance Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Finance Trainee in Athlon Portugal. We are with in Athlon. Getting you there. Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the finance area. You can do this as a Finance Trainee: Contact sales team, suppliers and colleagues from other departments Prepare sales and accounting documentation Support the organization and preparation of information for the processing of correspondence and archiving Classification and posting of accounting documents Control current accounts (customers and suppliers) Support in business analysis, according to group policies     Let’s talk Athlon Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “Collaborate and always push yourself to the initiative to improve processes and develop actions to increase the performance of the department”. – Nouhaila Bunif (Finance Department)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Finance Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your adaptability. You also have the drive to multitask functions. In addition, you have:   Excel advance level Advance level of English Management school education     Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this.   In addition to being able to count on developing yourself as a Finance Trainee, you can also count on:   Scholarship of €900 gross monthly Flexibility and hybrid work model   Route to your new job    So Finance Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? Apply to this vacancy!   Your application procedure looks like this:   We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.   Do you have any questions about the vacancy or application procedure? Our recruitment team is more than happy to help you via rrhh@athlon.com. We are getting you there.   Acquisition in response to this vacancy is not appreciated.

Passeio com seu(s) Cão(ães), em trajeto podendo ser combinado com o cliente, por 1hr deixando seu amigo mais saudável, alegre, e para mim uma satisfação em fazê-lo. Atendo a toda região da grande Lisboa, das 8:00 as 20:00, sem restrições de raça e porte, atendo a chamadas, sms e e-mail. Ride with your dog (s), in the course of being able to be combined with the client, for 1hr leaving your friend more healthy, happy, and for me a satisfaction in doing so. I attend to the whole region of Greater Lisbon, from 8:00 am to 8:00 pm, without restrictions of race and size, answering calls, sms and e-mail.

As a customer service specialist in this project, your daily responsibilities will include: Manage hosts and guests queries Being able to present the best available solutions taking advantage of a community marketplace with millions of users Join a specialized and open-mind team that offers support through written communication and phone Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback Must speak English Benefits: Meal Allowance Bonus of up to €120 after 4 months Health insurance after 6 months. Send your CV in English to tdalloz22@gmail.com

As a customer service specialist in this project, your daily responsibilities will include: Manage hosts and guests queries Being able to present the best available solutions taking advantage of a community marketplace with millions of users Join a specialized and open-mind team that offers support through written communication and phone Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback Benefits: Meal Allowance Bonus of up to €120 after 4 months Health insurance after 6 months. Send your CV in English to tdalloz22@gmail.com

As a customer service specialist in this project, your daily responsibilities will include: Manage hosts and guests queries Being able to present the best available solutions taking advantage of a community marketplace with millions of users Join a specialized and open-mind team that offers support through written communication and phone Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback Languages needed: French, German, Italian, Spanish, Dutch, Finnish, Greek, Arabic, Danish, Japanese, Norwegian, Polish, Russian, Swedish Meal Allowance Bonus of up to €120 after 4 months Health insurance after 6 months. Send your CV in English to tdalloz22@gmail.com

As a Web Frontend engineer at Lovys, you'll be part of a team that creates and maintains experiences across some of our web frontend properties, including landing pages, subscription flows, web applications for our customers and partners, and our internal business and operations tools that manage our insurance products across Europe. You'll have the opportunity to impact our core digital insurance business, as well as emerging products data/fraud prevention, and others.  We look after someone who has the ability to think about smarter ways to improve our offering, with a hands-on mentality. The ideal candidate is someone who enjoys a challenge, and thrives in a small, fast-paced environment. Problem solving is a must, as well as ability to work under strict deadlines.  And most importantly, you are excited about re-imagining insurance at Lovys and building a long-lasting company.  Responsibilities Build complex web applications using the latest web tooling and modern JavaScript frameworks, including Angular and Node.js Work within a small team, collaborating with your colleagues (product manager, designer, backend/mobile engineers) to ship impactful products Use experimentation and data analysis to tune your web applications to be high-performing, intuitive and functional  REQUIREMENTS 3+ years of full-time engineering experience  Fluency in English is a must  Strong Javascript coding/debugging abilities: You have advanced knowledge of at least one programming language and are happy to learn more. At the core of modern web applications at Lovys is Angular, a web framework for building high-quality sites and web applications. You have experience and passion for building complex, performant, responsive, accessible and beautiful web experiences that are well-tested, documented and monitored. Strong understanding f web technology concepts: HTTP, HTML, CSS, Web APIs, etc  Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment Design and business acumen: You understand requirements, whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to delightful user experience. You’re also comfortable driving development from a sketch to a polished product  Great communications skills: You are adept at communicating and collaborating effectively with others, promoting your ideas as well as being humble when you may be wrong  You are excited to learn from and teach others  Comfortable driving development from a sketch to a polished product    NICE TO HAVE  You are familiar with service-oriented architecture, microservices, and distributed systems  You have Web/Visual Design, UI/UX, and other relevant HCI experience  You have experience creating experimentation-heavy, content-driven websites where performance and usability matter most    PERKS Competitive salary Quarterly offsites and social events (laser tag, karting, afterworks, etc.) Being part of one of Europe's fastest insurtech companies A diverse team with +10 nationalities and great team spirit!   Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/web-front-end-developer-in-leiria?country=PT

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.   We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team: Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.   What can you expect from this experience? A lot of your day will be spent contacting landlords to make sure they have their listings updates in order to help students from all over the world who are going to study to another country. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!   In this role, your mission is: Management and update of properties’ availability, thorough phone contact with our clients; Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project; Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague. Requirements   What is the profile we are looking for? Fluent/Native in Portuguese and English (other languages are a plus); International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities; Available to relocate to Lisbon or already living here; A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious.  

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com